Hiwotie Futassa
Elkridge,MD
Overview
18
18
years of professional experience
Work History
Driver
UZURV
Richmond, VA
2023.06 - Current
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- CPR and first aid certified to help the rider in case of emergence.
Logistics Team Member
IKEA
07.2015 - 04.2023
- Mange daily inventory count to keep system accurate.
- Moving and sorting materials to keep items to the correct location.
- Storage, warehouse and materials handling.
Hostesses
Del Frisco's Double Eagle Steakhouse
09.2014 - 07.2015
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Telemarketer
Africa Vacation Club
02.2006 - 05.2013
- Answered questions about company offerings with knowledgeable responses about products and services.
- Overcame objections using friendly, persuasive strategies.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Education
Certificate
I-Tech Solutions Inc, Training Team
06.2017
Associate Degree
Africa Beza Collage
Ethiopia11.2006
Language
Language
- English
- Amharic
Timeline
Driver
UZURV
2023.06 - Current
Logistics Team Member
IKEA
07.2015 - 04.2023
Hostesses
Del Frisco's Double Eagle Steakhouse
09.2014 - 07.2015
Telemarketer
Africa Vacation Club
02.2006 - 05.2013
Certificate
I-Tech Solutions Inc, Training Team
Associate Degree
Africa Beza Collage