Overview
Work History
Education
Language
Timeline
Generic

Hiwotie Futassa

Elkridge,MD

Overview

18
18
years of professional experience

Work History

Driver

UZURV
Richmond, VA
2023.06 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • CPR and first aid certified to help the rider in case of emergence.

Logistics Team Member

IKEA
07.2015 - 04.2023
  • Mange daily inventory count to keep system accurate.
  • Moving and sorting materials to keep items to the correct location.
  • Storage, warehouse and materials handling.

Hostesses

Del Frisco's Double Eagle Steakhouse
09.2014 - 07.2015
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Telemarketer

Africa Vacation Club
02.2006 - 05.2013
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Overcame objections using friendly, persuasive strategies.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Generated leads and established relationships with potential customers through outbound telephone calls.
  • Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.

Education

Certificate

I-Tech Solutions Inc, Training Team
06.2017

Associate Degree

Africa Beza Collage
Ethiopia
11.2006

Language

Language

  • English
  • Amharic

Timeline

Driver

UZURV
2023.06 - Current

Logistics Team Member

IKEA
07.2015 - 04.2023

Hostesses

Del Frisco's Double Eagle Steakhouse
09.2014 - 07.2015

Telemarketer

Africa Vacation Club
02.2006 - 05.2013

Certificate

I-Tech Solutions Inc, Training Team

Associate Degree

Africa Beza Collage

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Hiwotie Futassa