Hiyaa Marfatia
Hyde Park,New york
Summary
Detail-oriented baking and pastry specialist with a strong foundation in sales principles and customer service techniques. Recognized for an energetic and personable approach, excelling in roles that prioritize customer interaction and relationship building. Equipped with effective communication and organizational skills, thriving in dynamic environments that demand adaptability and creativity. Committed to continuous learning and skill enhancement.
Overview
3
3
years of professional experience
Work History
Pastry Cook
Disney
Orlando, FL
01.2026 - 04.2026
- Executed the preparation and baking of various desserts, focusing on cookies, tarts, muffins, and scones, utilizing scratch recipes.
- Compiled comprehensive daily reports on production volumes and sales figures to support operational efficiency.
- Executed plating and serving of desserts, maintaining high standards of presentation and quality.
- Completed externship program twice, gaining hands-on experience in relevant field from January 2024 to March 2024 and again from January 2026 to April 2026.
Sales Associate
Craig Claiborne Bookstore, Barnes & Noble College
Hyde Park, NY
07.2025 - 09.2025
- Assisted customers with product selections, enhancing overall shopping experience.
- Maintained merchandise displays, ensuring appealing and organized presentation.
- Processed transactions accurately, handling cash and electronic payments efficiently.
- Collaborated with team members to achieve sales goals and improve service quality.
Library Assistant
Conrad H Hilton Library
Hyde Park, NY
04.2023 - 11.2024
- Supported library patrons by providing reference services and answering questions to enhance their experience.
- Executed processing of lending returns and renewals for library items using library computer systems.
- Resolved patron inquiries promptly to cultivate a welcoming and supportive library atmosphere.
Education
Bachelor of Science - COMMUNICATION SKILLS
Trinity College London
Gujrat, India08.2019
Associate of Science - BAKING AND PASTRY
Culinary Institute of America
Hyde Park, NEW YORK12.2026
PERSONAL CERTIFICATE - COMMUNICATION SKILLS
Trinity College London
Gujrat, India08.2019
Skills
- Adaptive and Creative Time Management
- Reading Comprehension
- Team Player
- Critical Thinking
- Active Listening
- Food safety and sanitation
- Bakery operations
- Production management
- Organization
- Outgoing personality
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Pastry Cook
Disney
01.2026 - 04.2026
Sales Associate
Craig Claiborne Bookstore, Barnes & Noble College
07.2025 - 09.2025
Library Assistant
Conrad H Hilton Library
04.2023 - 11.2024
Bachelor of Science - COMMUNICATION SKILLS
Trinity College London
Associate of Science - BAKING AND PASTRY
Culinary Institute of America
PERSONAL CERTIFICATE - COMMUNICATION SKILLS
Trinity College London