Heather Morris
Gaithersburg,MD
Summary
Personable and passionate professional with 25 years of customer service experience and a strong foundation in environmental studies. Experience in developing and delivering educational and interpretive programs that engage diverse audiences in history and agriculture. Successfully assisted with large-scale events, collaborating with cross-functional teams, creating engaging social media and web content to boost public outreach. Known for clear, effective communication and a reputation for enthusiasm, strong work ethic, and a commitment to fostering lifelong learning. Demonstrated instructional skills, environmental science knowledge, and a passion for teaching to create impactful educational experiences for students, community members, and visitors.
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Overview
2
2
years of professional experience
1
1
Certification
Work History
Farm Program Interpreter
Montgomery Parks
07.2024 - Current
Leads educational programs for K-12 students, youth/adult groups, and individual visitors using interpretive materials. Assists with the development, delivery, and logistics of onsite/offsite programs and events. Creates social media content, makes changes and updates to site's webpage and supports the maintenance of the historic grounds and buildings. Participates in staff training and meetings to enhance program quality and park education.
Seasonal Ranger
Maryland Park Service
04.2023 - 10.2023
Provided visitors with park information, inform of regulations, monitor and clean park facilities, maintenance of trails, equipment, and vehicles, monitor recreational activities, took park payments, register shelters, respond to emergencies, and assist with interpretative programs
Interpretive Programmer
Department of Natural Resources
04.2023 - 10.2023
Developed, assisted, and led interpretive programs for diverse groups, including Girl and Boy Scouts of America, YMCA, Family Survival Network, and Junior Rangers. Instructed participants in hands-on, engaging educational activities that fostered learning and appreciation for nature and history. Developed dynamic, interactive programs tailored to various age groups, focusing on building knowledge and inspiring curiosity.
Education
Bachelor of Science - Environmental Science
American Public University
Charles Town, WV01.2023
Skills
- Instruction & Engagement: Skilled in active listening, clear communication, and fostering a positive, approachable learning environment Experienced in delivering educational programs in outdoor and environmental settings
- Outdoor & Environmental Education: Expertise in water quality, ecosystem management, conservation, and interpretive programming, with a focus on hands-on, experiential learning
- Curriculum Development & Delivery: Proficient in planning, implementing, and adapting educational content for diverse audiences, including field support and survey-based learning
- Customer Service & Client Relations: Strong focus on customer satisfaction and creating positive, educational experiences for students, community members, and visitors
- Adaptability & Self-Motivation: Motivated, adaptable, with a commitment to professional growth, training, and continuous improvement in instructional practices
Certification
OSHA 40-Hour HAZWOPER, CPR & AED (Basic Life Saving), First Aid, Naloxone, Sexual Harassment Prevention, Implicit Bias, Diversity & Cultural Competence, Ethics & Professional Conduct.
Volunteer Experience
- Land Steward Volunteer | Maryland Environmental Trust – Monitored conservation easement properties; trained in fieldwork procedures.
- Serpentine Ecosystem Restoration Volunteer – Assisted with invasive species removal and habitat restoration using technical equipment.
- Water Quality Monitoring Volunteer | DOEE – Collected water samples from rivers in the DMV area as part of citizen science program.
- Volunteer | The Nature Conservancy & Montgomery County Parks – Participated in tree planting, invasive species removal, and fundraising efforts.
Organizations and Affiliations
- Member | National Society of Leadership and Success
Active member of a leadership-focused organization, dedicated to personal development and professional networking. - Board Member | Seneca Creek Watershed Partners
Managed social media, led fundraising initiatives, recruited volunteers, and coordinated community outreach programs. - Onshore Supporter | Sea Shepherd Conservation Society
Supported cleanup efforts and events; assisted with campaign activities and donor drive initiatives.
Timeline
Farm Program Interpreter
Montgomery Parks
07.2024 - Current
Seasonal Ranger
Maryland Park Service
04.2023 - 10.2023
Interpretive Programmer
Department of Natural Resources
04.2023 - 10.2023
Bachelor of Science - Environmental Science
American Public University
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