Hoa Nguyen
Somerset,KY
Summary
I am a first-generation college graduate committed to continuous learning and professional growth. I seek to expand my knowledge and experience through both hands-on work and ongoing education, while developing adaptable skills that translate across healthcare settings. I bring strong communication, problem-solving, and organizational abilities, and I value collaboration, adaptability, and contributing meaningfully to patient-centered care.
Overview
13
13
years of professional experience
Work History
Blood Bank Technician
University Of Kentucky Chandler Medical Center
Lexington, KY
12.2024 - Current
- Achieved compliance with safety and quality standards by expertly operating blood processing equipment. Improved accuracy in blood component separation and labeling through strict adherence to regulatory guidelines.
- Oversaw accurate inventory management of blood products, improving storage efficiency and traceability. Collaborated with multidisciplinary healthcare teams to align blood supply with patient care demands.
- Conducted thorough analysis of testing results, delivering timely feedback to facilitate informed clinical choices.
- Implemented and monitored quality control measures to uphold operational protocol integrity across processes.
Medical Laboratorian (ASCP)
UK for Good Samaritans Hospital
07.2022 - 12.2024
- Oversaw night-shift operations in chemistry and hematology departments, driving compliance with quality control protocols. Facilitated accurate testing and prompt reporting of results to support patient care.
- Oversaw laboratory workflow as charge technologist during night shift in 2023, promoting adherence to safety regulations and compliance standards. Directed efforts to maintain specimen integrity and optimize shift operations for enhanced efficiency.
- Achieved uninterrupted laboratory services during off-hours by effectively prioritizing workload and coordinating staffing needs. Resolved operational, technical, or staffing issues as the primary escalation point, following established protocols.
- Facilitated effective communication of critical issues and handoffs to on-call leadership and day-shift teams. Collaborated with nursing and clinical staff to improve the delivery of safe, patient-centered care.
Research Assistance
University of Kentucky
06.2023 - 12.2023
- Facilitated successful recruitment of patients and caregivers for cardiovascular disease research at College of Nursing, University of Kentucky. Enhanced patient engagement at Gills Clinic, Chandler, contributing to diverse research initiatives. Streamlined patient screening and consent processes, ensuring compliance with research protocols.
Tutor
Student Support Services
02.2021 - 05.2022
- Guided students in understanding and utilizing organic chemistry principles to enhance academic performance.
- Demonstrated expertise in tutoring across all undergraduate science classes and a range of general education courses.
- Developed personalized lesson plans to address diverse student learning styles and needs.
- Facilitated one-on-one tutoring sessions, improving student understanding of complex subjects.
Assistance Manager
Somerset’s Nails
01.2013 - 08.2019
- Streamlined operational processes to improve efficiency and reduce service wait times.
- Analyzed customer feedback to identify areas for service improvement and drive strategic initiatives.
- Coordinated inventory management systems to ensure optimal product availability and minimize waste.
- Developed marketing strategies to attract new clientele and retain existing customers effectively.
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Science - Medical Laboratory Science
University of Kentucky
05-2022
ASCP Certified -
American Society For Clinical Pathology
07.2022
Advanced High School Diploma -
Southwestern High School
Somerset, KY05-2019
MBA -
Northern Kentucky University
Newport, Kentucky, KY12-2025
Skills
- Quality control management
- Adaptable mindset
- Medical terminology
- Lab equipment operation
- HIPAA compliance
- Health and safety
- Technical troubleshooting
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
Timeline
Blood Bank Technician
University Of Kentucky Chandler Medical Center
12.2024 - Current
Research Assistance
University of Kentucky
06.2023 - 12.2023
Medical Laboratorian (ASCP)
UK for Good Samaritans Hospital
07.2022 - 12.2024
Tutor
Student Support Services
02.2021 - 05.2022
Assistance Manager
Somerset’s Nails
01.2013 - 08.2019
Bachelor of Science - Medical Laboratory Science
University of Kentucky
ASCP Certified -
American Society For Clinical Pathology
Advanced High School Diploma -
Southwestern High School
MBA -
Northern Kentucky University