HOANG NGUYEN
Houston,TX
Summary
- Responsible and patient worker adept at effectively communicating with colleagues and meticulously reviewing job instructions before beginning tasks.
- Reliable professional with experience installing and repairing cable TV and digital services for business and residential customers. Dedicated to quickly and effectively setting up, removing, upgrading and downgrading service. Expert at using power tools, hand tools, multimeters, and other instruments while working indoors or outdoors in various weather conditions.
Overview
5
5
years of professional experience
Work History
Cable Installation Technician
Madison
Atlanta , GA
2024.02 - Current
- Communicated with customers to access work areas and explain work.
- Installed, set up and repaired devices and system components.
- Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
- Laid out cabling plans and ran through buildings to desired locations.
- Completed line work at heights using bucket trucks and underground using access points.
- Set up modems and other hardware with necessary cables.
- Conducted site surveys to determine best installation routes and equipment needs.
- Provided customer education on system use and problem prevention techniques.
- Troubleshot and resolved issues with signal strength, internet connectivity, and digital TV reception.
- Installed cabling from transport and wiring closets to customer access outlet.
- Performed regular maintenance checks on cable systems to prevent future issues.
- Used diagnostic tools to test and adjust equipment settings for optimal performance.
- Installed, maintained, and repaired residential and commercial cable systems.
- Spliced and terminated coaxial and fiber optic cables according to industry standards.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
- Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
- Installed outlets, drops, converters, modems, and digital terminals.
- Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
RF DRIVE TESTER
teleworld solutions inc
Houston , TX
2022.11 - 2023.10
- I’ve been done for Samsung project such as C-band, DSS, 4G test, in building test and troubleshooting.
- Executed functional, system, integration, regression, end-to-end, and user acceptance tests.
- Prepared detailed reports containing results from executed tests and defect summaries.
- Executed performance testing to evaluate system scalability, reliability, and speed.
RF DRIVE TESTER
Scarlet Wireless Solution, Next-Gen, Teleworld Solution
2021.09 - 2022.06
- Perform Data collection on CDMA, LTE 4G and 5G network
- Investigated customer complaints regarding application functionality and reported findings.
- Identified and documented test plans, test cases, and test scripts for software applications.
- Maintained accurate records of all activities related to project execution and quality assurance.
- Perform test cell functions like Intra/Inter drive.
- Perform stationery and mobility test to collect device logs.
- Perform calibration, verification drive testing of E911 service.
- PCTEL Scanner test (5G NR and LTE 4G all bands and channels).
- Execute cluster drive, stationary, mobility and speed test.
- Perform and troubleshooting for XCAL, scanners, devices and document test result.
- Report any issues on the network to coordinator and work with R&D team to provide field and laboratory required for maintaining high quality standards.
- Perform drive test follow the assigned map from engineer for golden cluster drive to collect the transmitting data of 5G and LTE 4G to the test units and report to the lab to compare with different parameters to improve better network service.
FIELD TECHNICIAN INTEGRATOR
Mobile-com, Beat-us Network
2021.05 - 2021.11
- Baseband 6630 (UMTS, GSM), Baseband 6651( MiMo L25/N25, 4460 L19/L21, 4480 L6/L7/N6) integration for Ericsson (North California, Idaho, New Mexico, New York market).
- Collaborated with engineering teams to develop solutions to technical challenges encountered in the field.
- Configured routers and switches for optimal network performance.
- Receive assignments and deploy to cell site location to install and integrate baseband.
- Using laptop to load software and scripts in order to perform configuration follows MOP.
- Cabinet modification and management, power upgrade following the requirements of MOP.
- Trouble shooting issues and any alarms in the cabinet after integration, make sure all sectors back on air with no issue.
- E911 call testing by using SRS app for the bands of all sectors to make sure all technologies back on air probably.
- Good knowledge to work with fiber, fiber loss, high SFP’s reading and any issue with cabinet.
- Strong experience with Ericsson equipments such as BB6630, DUL, DUS, power up-grades, Radios swap and Carrier Adds on L600/L700/L1900/L2100, AAS, and/or AWS3, 6000 series cabinet.
- Review site information and documents provided by the customer (T-Mobile).
RF WALK TESTER SITE SURVEY
Verveba Telecom
Seattle , WA
2019.04 - 2020.08
- Take picture following requirement of carrier before and after pictures as well as pictures for anything that is already exists on the site.
- Provide a sketch of the roof layout with the measurements recorded especially for the spots that have measurement of MPE higher than 5%.
- Perform measurements (Using the Narda kit ) take measurements for the entire roof and name the measurement points take measurements for each sector at different spots from the antennas and mark the measurements as (Sector ID, Antenna number and the distance).
Tower Crew
Jet telecom, ATC team, Kinetics plus
- Building New Sites including sector frame, digging for commercial power to PPC to SSC, making concrete pad, and mores that site can be ready on air , Anchor sites.
- T-Mobile HPL3 & LB3 Cabinet Building (installing AMIA, air-scale, rectifier, DC power, alarm, fiber jumper and dress up wiring)
- Radio SWAP AEHC Nokia(N25/L25) , Mid band Installation, call NOC and Switch.
- Load script, clear alarm, configuration cells, technologies and call test as integrator.
- Swapped router 7210 to new router 7250 and load script for 10G circuit.
- Experienced in Tiger Team.
- Building site T-Mobile 6160 & B160 cabinets Ericsson in Atlanta, GA( project Excalibur).
- I can works on both top and bottom.
- My position is a Crew Lead for most of the time ( fill out JHA, inspection tools and safety, pre-close site ,log in carriers, meeting CM & PM, and schedule scope of work).
- Follows market requirements to avoid punch and re-visit site.
- Got all certs valid needed to be onsite (climber/rescuer, OSHA 30, RF awareness, first aid kit, PIM, except NWSA expired).
- PIM test.
Education
Alief Elsik High School
Houston Community College
Skills
- Tower Crew
- Building New Sites
- T-Mobile HPL3 & LB3 Cabinet Building
- Radio SWAP AEHC Nokia
- Swapped router 7210 to new router 7250
- PIM test
- Experienced in Tiger Team
- Building site T-Mobile 6160 & B160 cabinets Ericsson
- Crew Lead
- Follows market requirements
- RF DRIVE TESTER
- Data collection on CDMA, LTE 4G and 5G network
- Test cell functions
- Calibration and verification drive testing
- PCTEL Scanner test
- Cluster drive, stationary, mobility, and speed test
- Troubleshooting for XCAL, scanners, devices
- Report network issues
- Samsung project experience
- FIELD TECHNICIAN INTEGRATOR
- Baseband integration for Ericsson
- Software and script loading
- Cabinet modification and management
- Troubleshooting and alarm handling
- E911 call testing
- Fiber work and reading SFP's
- Strong experience with Ericsson equipment
- RF WALK TESTER SITE SURVEY
- Site information review
- Measurements and documentation
- EME measurement and signage
- Experience with TEMS/TEMS POCKET/ XCAL/ XCAL MOBILE/ SRS APP
- Equipment setup and troubleshooting
- Drive test E911
- Map tools experience
- Quick learner
- Responsible and punctual
- TMO experience
- Troubleshooting abilities
- Equipment Repairs
Experiencedt - Experience
Experience working with TEMS/TEMS POCKET/ XCAL/ XCAL MOBILE/ SRS APP to collect coverage data and Identify cells site locations quickly. Equipments setup and troubleshooting of Laptops, UE,Phones (GSM, CDMA, LTE, 5G/NR) Scanners, GPS and Antennas. Experience drive test E911 for Sprint-Tmobile – re-home (LAM and LIVE calls). Good knowledge of TEMS/TEMS POCKET/ XCAL/ XCAL SOLO/ SRS APP to collect coverage data and verify cell sites. Experiences using Map tools such as, STREET and TRIPS, GOOGLE EARTH.
Personal Qualifications
I’m a quick learner and will done the jobs with my best, responsibility, and on time. I only had experiences with TMO. It’s might be different process with other carriers, but same principles and technologies. Can done jobs as fast as you needed.
Timeline
Cable Installation Technician
Madison
2024.02 - Current
RF DRIVE TESTER
teleworld solutions inc
2022.11 - 2023.10
RF DRIVE TESTER
Scarlet Wireless Solution, Next-Gen, Teleworld Solution
2021.09 - 2022.06
FIELD TECHNICIAN INTEGRATOR
Mobile-com, Beat-us Network
2021.05 - 2021.11
RF WALK TESTER SITE SURVEY
Verveba Telecom
2019.04 - 2020.08
Tower Crew
Jet telecom, ATC team, Kinetics plus
Alief Elsik High School
Houston Community College
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