Bilingual in English and French, with over 20 years of experience in fast-paced, customer-focused environments. Skilled at remaining calm and effective under pressure while ensuring accuracy, safety, and efficiency. Known for strong attention to detail, adaptability, and problem-solving abilities. Experienced in supervising teams, training staff, and interacting with diverse individuals. Bringing the vigilance, professionalism, and commitment required to support the mission of airport security and screening operations.
Overlooked all kitchen and sushi bar operations, ensuring high standards of quality, safety, and cleanliness.
Managed staff scheduling, training, and supervision to maintain performance and compliance.
Handled inventory, supplier orders, and cost control with precision.
Provided customer service and conflict resolution in a fast-paced, high-demand environment.
Greeted customers and provided professional, fast service.
Maintained hygiene and safety standards.
Supervised sushi bar operations with accuracy and efficiency.
Trained new employees, ensuring compliance with procedures.
Managed inventory and supplier orders.
Designed and created menus.
Directed daily operations, supervising a team of kitchen staff.
Ensured compliance with hygiene and safety regulations.
Designed menus and implemented quality control measures.
Trained new employees and maintained high service standards.
Ensured consistent quality control under time-sensitive conditions.
Collaborated with team members to provide efficient, customer-focused service.
Adapted quickly to changing demands and solved problems under pressure.
Handled preparation tasks requiring precision and focus.
Supported management in training staff and maintaining standards.
Built customer trust through clear communication.
Trilingual: English, French, Vietnamese
Strong interpersonal and communication skills
Ability to remain calm and effective under pressure
Detail-oriented with strong multitasking abilities
Vigilant and committed to safety standards
Staff training, supervision, and leadership
Customer service and conflict resolution
Problem-solving and adaptability