Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hoanh Ingram

Grand Prairie,TX

Summary

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking warehouse associate position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Network Zones Back Office Associate

Walmart
Grand Prairie, TX
04.2017 - Current
  • Trained new employees on proper protocols and customer service standards.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Protected company assets through accurate receipt and return of DSD product.
  • Resolved vendor errors with receiving policies to eliminate excessive inventory.
  • Checked EDI invoices to resolve outstanding invoices.
  • Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
  • Followed food safety and workplace safety guidelines for job functions.
  • Entered DSD invoices into smart inventory system for prompt record keeping.
  • Double-checked cargo inventories and documentation for accuracy.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Regularly reviewed invoices and double-checked orders.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Carried out day-day-day duties accurately and efficiently.
  • Controlled reduction of loss inventory by protecting company assets.
  • Prepared documents for internal and external audits.

Online Grocery Associate

Walmart
Cedar Hill, TX
04.2016 - 04.2017
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Loaded and unloaded orders at customer's homes or locations.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
  • Tracked substitutions and informed customers of changes.
  • Picked quality and accurate items for daily customer orders.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Consulted with customers on food selections and custom order requests.
  • Maximized efficiency by scanning items quickly and completing as many as 10 orders per hour.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.

Back Office Associate

Walmart
Cedar Hill, TX
04.2015 - 04.2016
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Executed record filing system to improve document organization and management.
  • Delivered clerical support by handling range of routine and special requirements.
  • Verified accuracy of business records by consistently updating customer information.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Managed multiple projects simultaneously using organizational and analytical skills.

Inventory Control Specialist

Walmart
Cedar Hill, TX
04.2012 - 04.2015
  • Audited and corrected discrepancies in inventory numbers.
  • Completed physical inventory counts each month.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Completed daily cycle counts to maintain accuracy of records.
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Implemented crisis control initiatives to reduce lost time during unanticipated events.
  • Led quality assurance initiatives and reduced work flow downtime to increase profits.

Inventory Control Specialist

Walmart
Highland Village , TX
08.2007 - 09.2012
  • Audited and corrected discrepancies in inventory numbers.
  • Completed physical inventory counts each month.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Completed daily cycle counts to maintain accuracy of records.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Implemented organizational systems to optimize product placement and operational productivity.

Driver

Product Support Services
Coppell, TX
08.2006 - 08.2007
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Checked in with dispatch service and updated with current location.
  • Obtained customer signatures to complete and process paperwork.
  • Delivered employees and materials to job sites daily.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.

Parts Clerk

Product Support Services
Coppell, TX
08.2002 - 08.2006
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Maintained clean and neat parts counter and sales floor.
  • Adhered to company guidelines for performance and compliance.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.

Shipping and Receiving Clerk

Advanced Marketing Services
Carrollton, TX
09.2000 - 09.2002
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Reviewed order data to verify transactions and shipping dates.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Education

No Degree - ART/Business

Tarleton State University
Stephenville, TX

Skills

  • Multitasking Abilities
  • Attention to Detail
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Active Listening
  • Flexible and Adaptable
  • Data Entry

Timeline

Network Zones Back Office Associate

Walmart
04.2017 - Current

Online Grocery Associate

Walmart
04.2016 - 04.2017

Back Office Associate

Walmart
04.2015 - 04.2016

Inventory Control Specialist

Walmart
04.2012 - 04.2015

Inventory Control Specialist

Walmart
08.2007 - 09.2012

Driver

Product Support Services
08.2006 - 08.2007

Parts Clerk

Product Support Services
08.2002 - 08.2006

Shipping and Receiving Clerk

Advanced Marketing Services
09.2000 - 09.2002

No Degree - ART/Business

Tarleton State University

Similar Profiles

CREATE PROFILE
Hoanh Ingram