Hobie Baden
Seattle,WA
Summary
Dynamic leader with proven expertise in hospitality and retail management, notably at Admiral D’s Lakeside Restaurant. Excelled in staff supervision and guest relations, enhancing staff training processes by Number%. Skilled in workplace safety and hospitality industry knowledge, consistently improving customer service and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Front of House Supervisor
Old Southern Bbq
- Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
Bartender
Cabin 61
06.2020 - 10.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Cabin 61
10.2017 - 10.2024
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bar Manager
Admiral D’s Lakeside Restaurant
05.2020 - 09.2022
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Sales Associate
The House Boardshop
09.2015 - 08.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Solved customer challenges by offering relevant products and services.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Warehouse Worker
The House Boardshop
06.2014 - 09.2015
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assisted in receiving, stocking and distribution of merchandise.
Education
Psychology
Montana State University
Bozeman, MTSkills
- Workplace Safety
- Hospitality Industry Knowledge
- Food Safety Compliance
- Guest Relations
- Staff Motivation
- Staff Supervision
Timeline
Bartender
Cabin 61
06.2020 - 10.2024
Bar Manager
Admiral D’s Lakeside Restaurant
05.2020 - 09.2022
Server
Cabin 61
10.2017 - 10.2024
Sales Associate
The House Boardshop
09.2015 - 08.2016
Warehouse Worker
The House Boardshop
06.2014 - 09.2015
Front of House Supervisor
Old Southern Bbq
Psychology
Montana State University