Hobie Hodlmair
Draper,UT
Summary
Results-driven professional with extensive experience in customer service and team collaboration. Achievements include significant improvements in customer satisfaction metrics and operational processes. Focused on providing high-quality support and enhancing team performance.
Overview
3
3
years of professional experience
Work History
Outdoor Membership services
Hidden Valley Country Club
Sandy, Utah
05.2024 - Current
- Enhanced customer satisfaction by resolving issues with expert and courteous service.
- Promptly identified customer needs, ensuring swift response and support.
- Utilized strong interpersonal skills to engage customers in meaningful conversations.
- Supported colleagues to cultivate a cooperative team atmosphere.
- Acknowledged by management for outstanding contributions to customer service excellence.
Baker/Shift Lead
Crumbl
Draper, UT
05.2022 - 05.2024
- Ensured quality and consistency by supervising baking and packaging processes.
- Optimized daily operations through effective management of inventory levels.
- Provided customer assistance, offering recommendations and answering questions.
- Kept kitchen and front area organized and clean at all times.
- Facilitated training of new employees on operational standards.
- Conducted opening and closing tasks, including alarm setup and cash counting.
Education
Bachelor of Science - Chemical Engineering
University of Utah
Salt Lake City, UT05-2029
Certificate - Pharmaceutical Technician
CareerStep
Online12-2025
High School Diploma -
Juan Diego Catholic High School
Draper, UT05-2024
Skills
- Project coordination
- Client support
- Collaborative teamwork
- Effective time management
- Leadership skills
- Analytical problem solving
- Critical analysis
- Optimistic demeanor
Affiliations
- A member of Phi Delta Theta Fraternity
- Outdoor activities (i.e. Skiing, Hiking, and Swimming)
- Play the guitar
- Read philosophy books
Timeline
Outdoor Membership services
Hidden Valley Country Club
05.2024 - Current
Baker/Shift Lead
Crumbl
05.2022 - 05.2024
Bachelor of Science - Chemical Engineering
University of Utah
Certificate - Pharmaceutical Technician
CareerStep
High School Diploma -
Juan Diego Catholic High School
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