Hoda Shahsamim
Piscataway,NJ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Administration Assistant
Momentum Solar
09.2021 - 11.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assistant Store Manager
Fashion 5
10.2020 - 02.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
James Madison High School
Brooklyn, NY06.2020
Skills
- Telephone Reception
- Scheduling
- Data Entry
- Data Organization
- Staff Management
- Customer Relations
- Credit Checks
- Quickbooks
- Office Administration
- Mail Handling
- File Organization
- Data Evaluation
- Account Reconciliation
- Spreadsheet Tracking
- Administrative Support
- Time management
- Project coordination
- Team collaboration
- Microsoft Office proficiency
- Filing
- Database Administration
- Microsoft PowerPoint
- Microsoft Excel
Languages
English
Farsi
Russian
Turkish
Languages
Persian
Full Professional
Timeline
Administration Assistant
Momentum Solar
09.2021 - 11.2023
Assistant Store Manager
Fashion 5
10.2020 - 02.2023
James Madison High School
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