Hogan Malek
Steamboat Springs,CO
Summary
Dynamic professional with a proven track record in outdoor leadership and environmental awareness, notably with Bindlestiff Tours. Excelled in delivering memorable experiences and maintaining high satisfaction levels through effective route planning and interpretive talks. Demonstrated exceptional problem-solving and physical fitness, enhancing operational efficiency and guest safety. Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of history, local events and present issues.
Overview
5
5
years of professional experience
Work History
Food and Beverage Warehouse Worker
Alterra Mountain Company
12.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Maintained clean workspaces by following housekeeping guidelines for storage areas, dock bays, and equipment zones.
Adventure Tour Guide
Bindlestiff Tours
04.2023 - Current
- Successfully communicated and met the needs of guests from various countries.
- Facilitated memorable, multi-day tours to Western USA National Parks.
- Conveyed knowledge of National Parks' human history, ecology, and geology by delivering interpretive talks.
- Maintained high level of passenger satisfaction by addressing needs and ensuring smooth journey
Maintenance Crew Member & Field Hand
Blowing Rock Charity Horse Show
05.2022 - 12.2022
- Followed routine maintenance checklist.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Achieved timely completion of repair projects by prioritizing tasks based on urgency and impact on operations.
- Contributed to the overall health of horses through proper care and attention to their dietary and hygienic requirements.
Restaurant Waiter & Bartender
The Village Cafe
03.2020 - 11.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Provided exceptional beverage service to clientele
Education
Bachelor of Science - History
Appalachian State University
Boone, NC05.2021
Skills
- Outdoor Leadership
- Physical Fitness
- Excellent Communication
- Local knowledge
- Group leadership
- Multitasking
Timeline
Food and Beverage Warehouse Worker
Alterra Mountain Company
12.2024 - Current
Adventure Tour Guide
Bindlestiff Tours
04.2023 - Current
Maintenance Crew Member & Field Hand
Blowing Rock Charity Horse Show
05.2022 - 12.2022
Restaurant Waiter & Bartender
The Village Cafe
03.2020 - 11.2022
Bachelor of Science - History
Appalachian State University
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