Hoi Kit Lai
Rexburg,ID
Summary
Dynamic ESL Tutor at Snow College, enhancing English language proficiency through innovative lesson plans and individualized instruction. Excelled in multitasking as a Clerk at 7-11, significantly improving customer satisfaction. Skilled in problem-solving and communication, adept at fostering teamwork and collaboration without sacrificing attention to detail.
Overview
3
3
years of professional experience
Work History
ESL Tutor
Snow College
09.2022 - 09.2023
- Enhanced students'' English language skills by developing comprehensive lesson plans focused on grammar, vocabulary, and pronunciation.
- Implemented creative teaching strategies tailored to various learning styles to maximize student comprehension and retention of material.
- Boosted student confidence in English communication by providing personalized feedback and guidance on written and spoken tasks.
- Conducted one-on-one tutoring sessions addressing individual student concerns outside of regular class hours.
Clerk
7-11 Convenience Store
01.2021 - 11.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Associates - Associate of Science
Snow College
Ephraim, UT08.2024
Skills
Great communication skills
Timeline
ESL Tutor
Snow College
09.2022 - 09.2023
Clerk
7-11 Convenience Store
01.2021 - 11.2021
Associates - Associate of Science
Snow College
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