Holdan Mengel
Addiction Treatment
Denver,CO
Summary
Compassionate professional with an extensive background in providing quality care in mental health and substance abuse facilities. Proven ability to build strong relationships with individuals of diverse backgrounds, offering nonjudgmental support. Dedicated to promoting a safe and therapeutic environment for clients. Passionate about working in recovery and eager to further develop my career. Seeking a dynamic work environment that offers ample opportunities for professional growth and advancement.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Client Support Associate
All Points North Lodge
Aurora, CO
05.2023 - Current
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Assessed patient progress and reported changes to supervising physician.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Increased client engagement by utilizing evidence-based therapeutic techniques tailored to individual needs.
- Supported patient confidentiality in accordance with HIPAA regulations.
Clinical Associate
Colorado Addiction Recovery Services
Aurora, CO
10.2022 - 03.2023
- Assist with intakes, complete consent forms, perform skin checks, look through and record patient belongings in detailed inventory, complete UDS as well as BAC
- Monitor vitals
- Take and record group notes in a timely manner on Zencharts
- Handle urgent or emergency situations quickly as they arise following required guidelines with patient care in mind
- Contacted vendors to order equipment, tools and supplies
- Directed patient flow to facilitate provider schedules and patient appointments
- Communicated well with patients to identify and attend to needs
- Transported clients to and from medical, mental health and other appointments.
- Conducted client rounds to check on residents.
- Organized recreational activities to assist in patient recovery.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Learned and adapted quickly to new technology and software applications.
- Participated in ongoing professional development opportunities, staying current with industry best practices and emerging trends for the delivery of effective mental health services.
BEHAVIORAL HEALTH TECHNICIAN
Rocky Mountain Detox
09.2020 - 10.2022
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Performed client intake procedures according to internal standards for new admissions.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Searched resident belongings prior to and during stays.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Maintained patient records, documenting changes in patient condition.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Conducted client rounds to check on residents.
- Took patient vitals, reporting findings in health charts.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Learned and adapted quickly to new technology and software applications.
- Exercised leadership capabilities by successfully motivating and inspiring others.
CAR WASH ATTENDANT
Jimmy Suds
2 2020 - 9 2020
- Vacuumed interiors, cleaned windows, and wiped dashboard, console, and door panels
- Assisted customers with selecting and purchasing car wash package based on individual needs
- Greeted customers and provided necessary information for services offered by the car wash
- Directed patrons to entrance of wash station or guided vehicles onto wheel track of automatic mechanisms
- Inspected vehicles for dirt, debris and damage before beginning car wash process
- Built relationships with customers to increase likelihood of repeat business.
Education
Associate of Arts - Psychology
Front Range Community College
Westminster, CO 05.2023 - Current
Skills
Experience Working With Students
Outgoing And Able To Keep A Smile During Long Shifts
Collaborative Treatment Planning
Crisis Intervention
De-Escalation Techniques
Substance abuse experience
Professionalism
Complex Problem-Solving
Employee Motivation
Expectation setting
Rapport Building
Inpatient Treatment
Employee Training
References
- Jamie Xiong DNP., All Points North, Nurse Manager, (303) 332-3568
- Macie Seger BSN., Colorado Addiction Recovery Service, Director Of Nursing, (307) 259-4069
- Shannon Bookey., All Points North, Client Support Associate, (651) 431-0927
- Sarah Tiner BSN., Douglas County Jail, JMAT Nurse (661) 340-3001
Certification
Deep TMS Operator, Brainsway
Timeline
Deep TMS Operator, Brainsway
02-2024
BLS
07-2023
Client Support Associate
All Points North Lodge
05.2023 - Current
Associate of Arts - Psychology
Front Range Community College
05.2023 - Current
Clinical Associate
Colorado Addiction Recovery Services
10.2022 - 03.2023
BEHAVIORAL HEALTH TECHNICIAN
Rocky Mountain Detox
09.2020 - 10.2022
CAR WASH ATTENDANT
Jimmy Suds
2 2020 - 9 2020