Compassionate professional with an extensive background in providing quality care in mental health and substance abuse facilities. Proven ability to build strong relationships with individuals of diverse backgrounds, offering nonjudgmental support. Dedicated to promoting a safe and therapeutic environment for clients. Passionate about working in recovery and eager to further develop my career. Seeking a dynamic work environment that offers ample opportunities for professional growth and advancement.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Client Support Associate
All Points North Lodge
Aurora, CO
05.2023 - Current
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Assessed patient progress and reported changes to supervising physician.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Increased client engagement by utilizing evidence-based therapeutic techniques tailored to individual needs.
Supported patient confidentiality in accordance with HIPAA regulations.
Clinical Associate
Colorado Addiction Recovery Services
Aurora, CO
10.2022 - 03.2023
Assist with intakes, complete consent forms, perform skin checks, look through and record patient belongings in detailed inventory, complete UDS as well as BAC
Monitor vitals
Take and record group notes in a timely manner on Zencharts
Handle urgent or emergency situations quickly as they arise following required guidelines with patient care in mind
Contacted vendors to order equipment, tools and supplies
Directed patient flow to facilitate provider schedules and patient appointments
Communicated well with patients to identify and attend to needs
Transported clients to and from medical, mental health and other appointments.
Conducted client rounds to check on residents.
Organized recreational activities to assist in patient recovery.
Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Learned and adapted quickly to new technology and software applications.
Participated in ongoing professional development opportunities, staying current with industry best practices and emerging trends for the delivery of effective mental health services.
BEHAVIORAL HEALTH TECHNICIAN
Rocky Mountain Detox
09.2020 - 10.2022
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Performed client intake procedures according to internal standards for new admissions.
Collaborated closely with mental health professionals with treatment plan implementation.
Searched resident belongings prior to and during stays.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Maintained patient records, documenting changes in patient condition.
Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
Conducted client rounds to check on residents.
Took patient vitals, reporting findings in health charts.
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.