Results-driven leader with expertise in overseeing operations and enhancing training programs. Proven ability to optimize inventory management and improve customer satisfaction through effective communication and problem-solving skills.
Oversaw daily operations and strategic initiatives as Assistant General Manager (DM3).
Directed hiring processes and managed scheduling for both crew and management.
Oversaw inventory management systems and optimized delivery workflows for product distribution. Led efforts in processing delivery orders and improving inventory accuracy.
Directed comprehensive training programs for new employees and managers.
Conducted daily communications with customers to ensure satisfaction and resolve issues.
Provided maintenance and technical troubleshooting support to enhance operational efficiency.
Won “DM of the year” in 2024 out of 20 stores in Christian Foods.
The Assistant General Manager of the 2025 “Store of the Year”.