Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holen Tok

Antioch,TN

Summary

Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer.

Overview

4
4
years of professional experience

Work History

Production Team Member

CPI Card Group
03.2023 - 11.2024
  • Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
  • Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
  • Optimized workflow by organizing workstations for increased productivity and reduced downtime.
  • Increased production efficiency by implementing lean manufacturing principles and reducing waste.
  • Minimized production errors through strict attention to detail and quality control measures.
  • Ensured product quality by conducting thorough inspections at various stages of the production process.
  • Packaged 40+ items per hour to meet challenging production targets.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Inventory/restock products.

Cell Phone Technician

Assurant
06.2022 - 02.2023
  • Tested performance of in-development parts, assemblies and systems under simulated operating conditions to optimize plans.
  • Operated and maintained computerized automated test equipment and special equipment test devices.
  • Removed damaged components, assessed faults and repaired or replaced with new parts.
  • Documented repairs, inspections and testing for equipment in logging database
  • Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
  • Erased user data, debugged application issues and refurbished devices for resale.

Quality Inspector

Osram Continental
08.2020 - 07.2022
  • Notified supervisors about production problems and helped identify and correct concerns.
  • Recommended corrective actions to minimize rate of product defects.
  • Trained Quality Inspectors to perform and document quality inspections and audits.
  • Completed evaluations by properly using various gauges, tools and equipment.
  • Conducted routine visual inspections of production work to uncover issues with compliance and tolerances.
  • Identified and resolved quality issues, escalating critical problems to supervisors.
  • Tracked findings and updated computer tracking system with documented assessments.
  • Used Microsoft/Excel to document job tasks and duties for traceability and transparency.
  • Tested parts and checked items to determine proper functionality.

Education

High School Diploma -

Wooddale High School
Memphis, TN
05.2000

Skills

  • Soldering Skills
  • Debugging Abilities
  • Component Installation
  • Diagnosing Issues
  • PPE Use
  • Data Management
  • Good Work Ethic
  • Microsoft Office/Excel
  • Reliable & Trustworthy
  • Friendly, Positive Attitude
  • Product packaging
  • Quality inspection
  • Hand-held scanners
  • Packing and shipping
  • Picking and packing
  • Pallet jacks

Timeline

Production Team Member

CPI Card Group
03.2023 - 11.2024

Cell Phone Technician

Assurant
06.2022 - 02.2023

Quality Inspector

Osram Continental
08.2020 - 07.2022

High School Diploma -

Wooddale High School

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Holen Tok