Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holland Morgan

Ashland,OR

Summary

Fitness enthusiast, passion for animal care, receptionist, nature lover, and fervent baker. If you have a position regarding customer service, commitment, and a positive attitude chances are I have performed and excelled in that role. I'm a motivated self starter, an exceptional multitasker, always dependable, and a silver lining to any dark cloud. I'm a quick study, an incredibly hard worker, organized, and a great team player. I take great pride in no matter what I do, whatever it is I happen to be doing, and I never give up on a task until it has been completed with excellence

Overview

19
19
years of professional experience

Work History

Fish and Wildlife Technician- Seasonal

Oregon Department Of Fish And Wildlife
04.2024 - Current
  • Visually and tactilely inspected watercraft vessels to prevent transportation of aquatic invasive species and aquatic vegetation.
  • Increased awareness about invasive species through engaging and interacting with the public and education materials distribution.
  • Contributed to public education efforts.
  • Promoted safe work practices among team members.
  • Ensured accurate data reporting by maintaining detailed boat inspection records.

Veterinary Technician Assistant

Animal Medical Hospital
09.2021 - 04.2024
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Restrained animals to protect veterinarians from potential harm.
  • Administered medications to animals in treatment and documented changes in condition.
  • Filled prescriptions for patients.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Answered owner animal health questions and advised on best care practices.
  • Performed full-mouth dental procedures, including root planing on patients under anesthesia.
  • Conducted proper intravenous catheter placement in dogs and cats for surgery and emergency.

Food Manager

Momentum River Expeditions
06.2017 - 09.2021
  • Train and oversee kitchen staff. Organize, and order food for trips through multiple outside businesses. Coordinate menus, food shopping and food packing while performing various food preparation tasks for single day and multi-day river rafting expeditions and fishing trips.
  • My duties included making sure my employers and the clients were equipped for the rafting trips by grocery shopping, modifying menus for dietary restrictions and allergies, and light cooking.
  • Maintained a clean and organized cooking arena

Rental Technician

Mt. Ashland Ski Area
11.2017 - 03.2018
  • Demonstrated, fit, and measured equipment for customers.
  • Bind, waxed, and prepared skis and snowboards for use.
  • Communicated safety requirements and how to care for equipment to individuals.
  • Daily shop duties and helped maintain the inventory.
  • Inspected and repaired rental equipment and tools to ensure safe condition and ensured rentals were prepared for all programs.

Front Desk Agent/ Room Attendant

Columbia Hotel/The Palm
04.2017 - 01.2018
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Performed vital role in the general cleaning of all surfaces of the hotel.

Front Desk Receptionist

Southern Oregon Chiropractic & Wellness Clinic
02.2016 - 05.2017
  • Perform front office administrative duties, as well as opening and closing routines.
  • Answer busy multi-line phone, greet patients, collect co-pays, check-in/out patients, and schedule appointments.
  • Aided in maintaining electronic health records for software programs NueMd, and ChiroScribe.
  • Manage organization of office, as well as order supplies.
  • Worked on prior authorizations for multiple insurance companies, sent referrals, and scheduled incoming referrals.

Cashier Manager

Spirit Halloween
08.2014 - 11.2014
  •  Directly supervised and coordinated activities of fellow employees.
  •  Provided excellent customer service, helped build the store, and oversaw cashier transactions.

Group Fitness Instructor

Premier Fitness
04.2013 - 05.2015

Lead classes with passion, enthusiasm, high energy, and hard work.

Front Desk/ Instructor

Crunch Fitness
05.2013 - 07.2014
  • Front desk- Served as a liaison between clients and personal training, setting the schedule for both and making adjustments as necessary.
  • Sold personal training packages and after an interview process fit the client to the instructor that best matched their needs.
  • Group Fitness- Taught Zumba, Pound., boot camp classes, and all of the treadmill classes.
  • Assessed the personal needs and physical limitations of individual clients and slightly adjusted the program on the fly to accommodate their needs.

Zumba Instructor

Firstenburg Community Center
04.2013 - 07.2015
  • Lead Zumba classes.

Instructor

LA Fitness
06.2013 - 05.2014
  • Lead Zumba and water aerobics classes.

Sales Associate

Bath and Body Works
10.2012 - 05.2013
  • Provided impeccable customer service, cashiering, merchandising, stocking, cleaning.

Barista

Plauman's Wine and Cheese
05.2006 - 09.2006
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Trained new employees by providing knowledge of specific store tasks and policies.

Hostess

Thai Pepper
06.2005 - 09.2005
  • Greeted patrons as they entered the restaurant and made certain that their visit was satisfactory to the best of my ability. Scheduled reservations and cleared and set tables.

Education

High School Diploma -

Ashland High School
Ashland, OR

The American Musical And Dramatic Academy
New York, NY

Health And Fitness Technology

Portland Community College
Portland, OR

Natural Resources

Rogue Community College (Current Student)
Medford, OR

Skills

  • First Aid/AED Red Cross Certification
  • Excellent interpersonal skills
  • Scuba Diving Certification
  • Oregon Food Handler's Card
  • Basic Computer skills (Word, Excel, Outlook), and select medical based software
  • Attended workshops at Portland Culinary Workshop
  • Extensive skillset in animal care
  • Proficient in multiple styles of dance
  • Knowledgeable in different methods of training
  • Educated in proper dietary/ nutrition requirements

Timeline

Fish and Wildlife Technician- Seasonal

Oregon Department Of Fish And Wildlife
04.2024 - Current

Veterinary Technician Assistant

Animal Medical Hospital
09.2021 - 04.2024

Rental Technician

Mt. Ashland Ski Area
11.2017 - 03.2018

Food Manager

Momentum River Expeditions
06.2017 - 09.2021

Front Desk Agent/ Room Attendant

Columbia Hotel/The Palm
04.2017 - 01.2018

Front Desk Receptionist

Southern Oregon Chiropractic & Wellness Clinic
02.2016 - 05.2017

Cashier Manager

Spirit Halloween
08.2014 - 11.2014

Instructor

LA Fitness
06.2013 - 05.2014

Front Desk/ Instructor

Crunch Fitness
05.2013 - 07.2014

Group Fitness Instructor

Premier Fitness
04.2013 - 05.2015

Zumba Instructor

Firstenburg Community Center
04.2013 - 07.2015

Sales Associate

Bath and Body Works
10.2012 - 05.2013

Barista

Plauman's Wine and Cheese
05.2006 - 09.2006

Hostess

Thai Pepper
06.2005 - 09.2005

High School Diploma -

Ashland High School

The American Musical And Dramatic Academy

Health And Fitness Technology

Portland Community College

Natural Resources

Rogue Community College (Current Student)
Holland Morgan