Summary
Overview
Work History
Education
Skills
Timeline
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Holland McDonald

Tempe,AZ

Summary

Proven Barista and Hostess/Busser with a track record of enhancing customer satisfaction at Sarah MacLaurin through exceptional service and teamwork. Skilled in cash handling and POS systems, I excel in fast-paced environments, demonstrating adaptability and a friendly demeanor. Achieved significant improvements in service efficiency and safety compliance, leveraging quick learning abilities and a commitment to cleanliness.

Overview

3
3
years of professional experience

Work History

Barista

Sarah MacLaurin
06.2024 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained regular and consistent attendance and punctuality.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Barista

Baily Nash
04.2022 - 08.2022
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Hostess/Busser

Daniel Finch
04.2021 - 04.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Science - Supply Chain Management

Arizona State University
Tempe, AZ
05.2026

High School Diploma -

Lake Havasu High School
Lake Havasu City, AZ
05.2022

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Cleanliness
  • Quick learning
  • Adaptive and creative
  • Cash Register Operation
  • Safe Food Handling
  • POS Systems

Timeline

Barista

Sarah MacLaurin
06.2024 - 08.2024

Barista

Baily Nash
04.2022 - 08.2022

Hostess/Busser

Daniel Finch
04.2021 - 04.2022

Bachelor of Science - Supply Chain Management

Arizona State University

High School Diploma -

Lake Havasu High School

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Holland McDonald