Overview
Work History
Education
Work Availability
Skills
Timeline
Generic

Holland Meckley

York,PA

Overview

4
4
years of post-secondary education
6
6
years of professional experience

Work History

Rapid Test Inspector

Assurant Solution
York, PA
01.2015 - 11.2019
  • Carried out day-day-day duties accurately and efficiently.
  • Assisted computer users with technical issues remotely and at workstations.
  • Cleares phones of personal data and input information into computer software

Veterinary Assistant

Animal Emergency And Referral Center
York, PA
08.2013 - 11.2013
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Answered owners' animal health questions and educated on healthy animal care practices.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Positioned animals for diagnostic imaging such as x-rays.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Bathed and dipped dogs afflicted with mange or parasitic infestations and applied specific medications for itch relief.
  • Processed new patients and updated client records with key information.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Monitored animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Cared for animals pre-surgery, including administering anesthetics.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Assisted veterinary surgeon in surgeries and procedures across variety of domestic and exotic species of animals.
  • Assisted in performing basic exams and tests such as fecal and blood analysis for all species of patients.
  • Monitored urine and fecal output, completed weight checks and observed appetite during feeding.
  • Communicated with pet owners regarding pet diagnosis, prognosis and treatment.
  • Gathered pet health histories and symptoms to identify root cause of medical issues.

Sales Expert

Petco
York, PA
04.2013 - 08.2013
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Assisted customers by answering questions and fulfilling requests.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.

Sales Associate

J. C. Penney
York, PA
10.2011 - 01.2012
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Issued receipts and processed refunds, credits, or exchanges.

Education

High School Diploma -

Eastern York High School
Wrightsville, PA
08.2006 - 06.2010

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Data Collection

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Timeline

Rapid Test Inspector

Assurant Solution
01.2015 - 11.2019

Veterinary Assistant

Animal Emergency And Referral Center
08.2013 - 11.2013

Sales Expert

Petco
04.2013 - 08.2013

Sales Associate

J. C. Penney
10.2011 - 01.2012

High School Diploma -

Eastern York High School
08.2006 - 06.2010

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Holland Meckley