Overview
Work History
Education
Skills
Timeline
Generic

HOLLAND SMITH

Cedar Rapids,IA

Overview

5
5
years of professional experience

Work History

Server and Bartender

Basta Restaurant
04.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Shift Leader

Insomnia Cookies
02.2022 - Current
  • Greet customers as they enter store
  • Assist with orders and work register
  • Count and balance drawer and secure store for close.

Kids Club

The M.A.C.
06.2019 - Current
  • Check in family members
  • Provide safe fun environment for children
  • Supervise play area
  • Wash and sanitize play area
  • Close and lock up kids club area.

Smoothie Bar

The M.A.C.
06.2019 - Current
  • Take orders and ring up members on computer system
  • Make smoothie orders using measured portions and ingredient lists
  • Keep workstation clean and sanitized
  • Re-stock ingredients
  • Close and lock up smoothie area.

Server

Elmcrest Country Club
05.2022 - 08.2022
  • Provide positive dining experience for private member clientele
  • Assist with special event set up.

Scooter's Coffee
07.2021 - 03.2022
  • Experienced with all tasks from order taking through the delivery to the customer
  • Multitask and make food and drinks within a 2 minute time frame.

Bath and Body Works
10.2020 - 06.2021
  • Greet customers as they enter the store
  • Work registers and check out customers
  • Stock product shelves
  • Assist customers with product choice.

Parlor City Pub
01.2019 - 04.2019
  • Manage the hostess stand
  • Greet customers as they enter and leave the restaurant
  • Organize seating chart and seat customers
  • Assemble party tables
  • Assist staff with bussing tables.

Education

Journalism And Mass Communications

University of Iowa
Iowa City, IA
05.2025

Washington High School
Cedar Rapids, IA
01.2021

Plainfield Central High School
Plainfield, IL
01.2018

Skills

  • Proficiency in Microsoft tools such as Excel, Word, Publisher and Power Point, and Adobe such as Photoshop, Premier Pro, and Bridge
  • Have experience from school with MLA, AP format, and proper grammar
  • Worked in the restaurant industry and gained abilities to adapt and change, work in a fast-paced environment, have excellent customer service, and be able to communicate with others
  • Acquired traits like creativity, leadership and active listening skills from past jobs

Timeline

Server and Bartender

Basta Restaurant
04.2023 - Current

Server

Elmcrest Country Club
05.2022 - 08.2022

Shift Leader

Insomnia Cookies
02.2022 - Current

Scooter's Coffee
07.2021 - 03.2022

Bath and Body Works
10.2020 - 06.2021

Kids Club

The M.A.C.
06.2019 - Current

Smoothie Bar

The M.A.C.
06.2019 - Current

Parlor City Pub
01.2019 - 04.2019

Journalism And Mass Communications

University of Iowa

Washington High School

Plainfield Central High School

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HOLLAND SMITH