Holland Thompson
Manassas,VA
Summary
- Forward-thinking Operations Specialist bringing years of expertise in leadership for Domino's and Glory Days. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in details about Safety and Techology.
- I thrive on details. Everything I lay my eyes on I want to know all the details and how it works.
- I always work as if I'm being watched by a supervisor.
- In my past jobs I learned to hustle. When I think about working at Micron I don't see that being my biggest strength.. However, with all the times I hustled I didn't break the rules or leave out any protocols. I work at a decent rate yet safely. Also in past jobs I learned that I am not a lazy person. I am kind of what is called a "workaholic."
Overview
4
4
years of professional experience
Work History
Host
Glory Days Grill
Manassas, Virginia
04.2021 - Current
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Customer Service Representative
Domino's
Manassas, VA
03.2007 - 03.2010
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Arts - Creative Writing
Full Sail University
Skills
ATTENTION TO DETAIL and SAFETY PRECAUTIONS I am not careless I am very careful I trust myself to handle chemicals I will be working with that may be dangerous I am very aware and triple check things to eliminate mistakes I follow rules very well and don't cut corners I am deliberate in my actions and take full responsibility for knowing the in's and out's of my job so I will be the best at it I don't take chances when it comes to safety I do things the long way and the right way consistently
Timeline
Host
Glory Days Grill
04.2021 - Current
Customer Service Representative
Domino's
03.2007 - 03.2010
Bachelor of Arts - Creative Writing
Full Sail University
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