Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Holland Wheeler

Cumming,GA

Summary

Authorized to work in the US for any employer Dedicated Pool Manager using quality hiring and training methods to develop productive teams. Performs routine pool inspections, filtration and cleaning according to department standards. Frequently acknowledged for organizational and social skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pool Manager/Lifeguard

AMS Pools
05.2022 - Current
  • Promoted from lifeguard to head guard after first season at AMS
  • Promoted from Head guard to current position, Pool manager after second season
  • CPR, AED, and first aid certified through Ellis & associates, with frequent training and yearly recertification
  • Communication with coworkers and Employers such as confirming shifts, reporting chemicals , and reporting incidents.
  • Enhanced pool safety by conducting regular inspections and maintenance of equipment.
  • Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
  • Increased customer satisfaction with timely resolution of issues and proactive communication.
  • Maintained a clean and well-organized facility, contributing to a positive guest experience.
  • Ensured compliance with health regulations through regular water testing and documentation procedures.
  • Fostered teamwork among staff members through open communication channels and collaborative problem-solving approaches.
  • Provided excellent customer service by addressing concerns promptly which resulted in higher satisfaction ratings.
  • Oversaw and managed lifeguard staff by monitoring attendance and performance.
  • Performed regular safety inspections of pools and equipment to reduce hazards.
  • Adjusted pool chemical balance to maintain general water cleanliness.
  • Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Educated patrons on safety protocols and enforced safety rules.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.

Education

West Forsyth High School
Cumming, GA
05.2025

Skills

  • Chemical Handling
  • Lifeguard training
  • Swimming instruction
  • Chemicals handling
  • Supply Management
  • Safety Auditing
  • Facility Maintenance
  • Health and safety compliance
  • Pool Cleaning Procedures
  • Pool Operations Management
  • Problem-solving abilities
  • Decision-Making
  • Attention to Detail
  • Professionalism
  • Risk Management
  • Team Leadership
  • Customer Engagement
  • Video Editing
  • Content Curation
  • Social Media and Promotions

Certification

AED Certification Lifeguard Training CPR Certification First Aid Certification Driver's License July 2023 to May 2028

Timeline

Pool Manager/Lifeguard

AMS Pools
05.2022 - Current

West Forsyth High School

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Holland Wheeler