Holley Norman
Irving,Texas
Summary
Able to establish and maintain effective working and public relationships with individuals or a group internally and externally. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supervisor
City of Irving
03.2021 - Current
- Supervise recreation center staff, contract instructors, volunteers and community service workers
- Organize and direct comprehensive recreation programs, including preparing program schedules
- Monitor program compliance with laws, rules and regulations related to provision of recreation and related services
- Oversee all revenue transactions, including accounts payable and receivables, managing account ledgers and processing purchase order requests
- Participate in equipment and service bid selection and implementation
- Prepare various local, state, and federal reports and maintain spreadsheets and logs
- Operate and maintain recreation facility and surrounding property
- Monitor and inspect facilities for safety and provide recommendations for repairs and improvements
- Solicit community involvement in recreation programs and activities through meetings with community and educational groups
- Develop, administer, and monitor facility budgets and assists in developing department budget
- Depending on recreation center location, serve as Office on Aging and provides various services to senior citizens, including benefits counseling, nutritional services, and health screenings
- Administer, train and coordinate the recreation center Advisory Council
- Presents information to boards and groups as needed
- Coordinate with school officials and community groups regarding program offerings and use of services and facilities
- Perform related duties as assigned
- Assist with information and partnerships regarding the use of the recreation center for outside groups / rentals
- Answer questions and provide information to the public about recreation center programs and activities
- Attend and take training courses as required and needed to keep current with city policies, procedures, and trends in recreational programming
- Assist department as needed with major special events and programs.
Special Event Coordinator
City of Irving
04.2018 - 02.2021
- Manage overall development, planning and coordination of events
- Negotiate terms and conditions of contracts
- Supervise volunteers, and contract event labor/personnel
- Develop partnerships, secure sponsorships, solicit donations, and apply for grant funding
- Interface with Corporate Communications to ensure that appropriate branding and messaging objectives are met
- Develop and maintain timelines, scheduling, and rehearsals for assigned festival and event duties
- Develop budgets, event layouts and operational needs
- Work with vendors, volunteers, community groups and other City departments to further event objectives
- Coordinate technical, audio and visual aspects of event production
- Write, edit and produce scripts for event productions and graphic art concepts for special event promotion
- Oversee procurement of supplies and equipment related to event production
- Prepare event marketing materials to include news releases, website content, print advertising, and promotional literature, as well as preparing print advertising schedules and purchasing ads
- Perform other related duties as assigned
- Coordinate Parks and Recreation departmental/internal events
- Research and recruit performing artists.
Recreation Specialist/Senior Recreation Specialist
Cimarron Park Recreation Center
01.2006 - 01.2018
- Coordinate and supervise multiple annual special events at the recreation center
- Consult with Dallas County Utility and Reclamation District (DCURD) on property use for special events
- Obtaining AA from purchasing and filling out a Legal Service Agreement for special events
- Obtaining contracts from vendors for donations made to special events
- Creating donation letters to obtain sponsorships for events/classes
- Oversee annual contracts with outside vendors
- W-9 and Certificate of Liability for outside vendors to work with the City of Irving
- Have obtained sponsorships from several areas locally/regionally
- Coordinate programs for the recreation facility
- Supervise full-time/part-time staff
- Create staff schedules/duties for the center and events
- Interview qualified candidates for potential hiring
- Compile activities, classes and special events through Active Net Systems
- Oversee program administration and registration functions
- Input information for the City Spectrum and schedules
- Create documentation on events and pictures for the City Spectrum
- Input information on Red Letter Days for upcoming events
- Input budget information into the finance report
- Balance budget and expenses for the year
- Familiar with KPIs
- Served on different committees (City Manager, Assistant City Manager and Recreation Manager)
- Make orders and create spreadsheets for clothing
- Contact local businesses for pricing and ordering
- Director of One Act Play.
Education
Bachelor’s Degree in Science - Interdisciplinary Studies
University of Texas at Arlington
Arlington, Texas05.2011
Associates Degree in Science -
North Lake College
Irving, Texas05.2007
High School Diploma -
Nimitz High School
Irving, Texas06.2003
Skills
- Active Net Administrative Super User
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Staff Development
Certification
Practical Leadership ILEAD - November 2023
Timeline
Supervisor
City of Irving
03.2021 - Current
Special Event Coordinator
City of Irving
04.2018 - 02.2021
Recreation Specialist/Senior Recreation Specialist
Cimarron Park Recreation Center
01.2006 - 01.2018
Bachelor’s Degree in Science - Interdisciplinary Studies
University of Texas at Arlington
Associates Degree in Science -
North Lake College
High School Diploma -
Nimitz High School
Practical Leadership ILEAD - November 2023
Similar Profiles
XAVIER SEBASTIANXAVIER SEBASTIAN
Program Specialists for ASP (After School Program) ages 6-12 at CITY OF IRVINGProgram Specialists for ASP (After School Program) ages 6-12 at CITY OF IRVING
Yasmin TuckerYasmin Tucker
Recreation Lead at City Of IrvingRecreation Lead at City Of Irving
Ann MickelAnn Mickel
Administrative Assistant at City Of IrvingAdministrative Assistant at City Of Irving