Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Holli Bush

North Las Vegas,NV

Summary

Level-headed Certified Nursing Assistant Student dedicated to assisting nurses and physicians in carrying out treatments. Versatile and compassionate individual skillful in observing patient condition, assisting in carrying out tests and evaluations and taking patient pulse, temperature and blood pressure levels. Strong understanding of medical conditions, medications and terminologies. Committed to providing outstanding care and support.

Overview

20
20
years of professional experience

Work History

Uber Driver

Uber
12.2021 - Current
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.

Blood Collection Specialist III

Bloodworks Northwest
01.2011 - 10.2020
  • Independently perform whole blood procedures from allogeneic donors with an uncompromising commitment to quality standards, the safety of the blood supply and the donor experience. Also fully able to perform autologous, therapeutic, and/or automated apheresis procedures.
  • function as a leader within the Donor Services team.
  • Assist in setting department goals and objectives consistent with Bloodworks' mission.
  • Consistently model values of Bloodworks and coach for same expectation; contribute and build upon current practices and procedures in support of values, mission and goals.
  • Ensure all applicable department documents and procedures are adhered to by staff and report discrepancies to department management.
  • As requested, receive training and participate in interviews and assess qualifications based on needs of positions.
  • Establish and maintain cooperative relationships with coworkers and customers.
  • Exhibit respect for others and help others willingly.
  • Maintain confidentiality.
  • Demonstrate trust in each other and have assurance that issues discussed will be kept in confidence.
  • Provide timely and honest feedback to team members regarding how the team functions.
  • Challenge and offer support to peers to ensure each department/group is contributing to the success of the organization.
  • Function effectively within the team and participate and contribute constructively to produce results in a collaborative manner
  • Ensure department's actions are in compliance with laws , regulations and Bloodworks policies and practices.
  • Recognize potentially hazardous materials, equipment and situations and follow safety procedures in order to minimize risk to self and nearby individuals.
  • Responsibly support the Donor Services department budget.
  • Proactively recommend systems, resources and procedures to achieve department's success.

Phlebotomist Externship

Tulalip Health Clinic
11.2010 - 12.2010
  • Perform Venipuncture on patients
  • Provide a safe and sanitary work environment
  • Correctly label the specimen tubes
  • Prepare specimen and requisition for send out to PACLAB
  • Run Urinalysis
  • Perform Clia Waved Pregnancy Tests
  • Run Rapid A Strep Tests

Caregiver

Emeritus Senior Living
07.2010 - 10.2010
  • Assist residents with daily activities including bathing, dressing, grooming, toileting, positioning, mobility, and incontinence care

Caregiver

Personal Home Care
06.2009 - 07.2010
  • Provide routine, personal healthcare, such as bathing, dressing, grooming, meal preparation, and companionship to elderly clients in the comfort of their home

Caregiver

Cascade Valley Senior Living
01.2010 - 03.2010
  • Assist residents with daily activities including bathing, dressing, grooming, toileting, positioning, mobility, and incontinence care

Bartender and Server

Eastmont Buzz Inn
01.2007 - 08.2009
  • Take orders from the customers and collect payment method
  • Maintain and balance a till
  • Provide customer service by checking back on customers
  • Cleared and sanitized bar and tables when customers left
  • In spare time kept up on side duties such as stocking the bar, and deep cleaning
  • Made mixed drinks and poured beer and wine

Bank Teller

Frontier Bank
11.2007 - 06.2009
  • Responsible for receiving and processing deposits
  • Distributed cash for withdrawals
  • Cashed payroll checks, exchanged foreign currency, received loan payments, and issued traveler's checks
  • Direct responsibility for recording all transactions performed according to the banks standards
  • Direct accountability for all monies distributed and received and sustaining a zero balance in the till
  • Provided superior customer service in the drive-up window, maintaining two lanes

Server

Broadway Buzz Inn
08.2004 - 12.2007
  • Take orders from the customers and collect payment method
  • Maintain and balance a till
  • Provide customer service by checking back on customers
  • Cleared and sanitized table after the customer left
  • In spare time kept up on side duties such as rolling silverware, filling salt and pepper shakers, replacing condiments, and deep cleaning

Accounting Assistant

Rainier Title
08.2006 - 09.2007
  • Backed up Accounts Receivable
  • Assisted in Billings and Past Due Statements
  • Preparing and balancing the deposit to be taken to the bank
  • Inputting data into excel spreadsheets
  • Assisted in balancing the two escrow bank accounts
  • Covered the front desk when receptionist was at lunch and on break

Education

Certified Nursing Assistant -

The Perry Foundation
Las Vegas, NV
10.2024

Phlebotomy -

Everett Community College
Everett, WA
01.2010

Cosmetology -

Milan Institute of Cosmetology
Everett, WA
01.2006

Skills

    • Schedule Management
    • Customer Service
    • Patience and understanding
    • Bathing Assistance
    • Patient Care
    • Basic Life Support
      • Vital signs monitoring
      • Venipuncture
      • Order of draw
      • Specimen handling
      • HIPAA Compliance

References

  • Mallory Wohl

      Blood Collection Specialist Technician IV 

      Malkwohl@gmail.com 

      425-387-9139

  • Stephanie Sutherland

      MS, MLS(ASCP), CHT(ACHI)

      Field Application Scientist

      Stephanie.sutherland@bastyr.edu

      425-870-4503

  • Andrea Tanner

     CNA, BSN Student 

     425-367-9272

Timeline

Uber Driver

Uber
12.2021 - Current

Blood Collection Specialist III

Bloodworks Northwest
01.2011 - 10.2020

Phlebotomist Externship

Tulalip Health Clinic
11.2010 - 12.2010

Caregiver

Emeritus Senior Living
07.2010 - 10.2010

Caregiver

Cascade Valley Senior Living
01.2010 - 03.2010

Caregiver

Personal Home Care
06.2009 - 07.2010

Bank Teller

Frontier Bank
11.2007 - 06.2009

Bartender and Server

Eastmont Buzz Inn
01.2007 - 08.2009

Accounting Assistant

Rainier Title
08.2006 - 09.2007

Server

Broadway Buzz Inn
08.2004 - 12.2007

Certified Nursing Assistant -

The Perry Foundation

Phlebotomy -

Everett Community College

Cosmetology -

Milan Institute of Cosmetology
Holli Bush