Summary
Overview
Work History
Education
Skills
Timeline
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Holli Chetta

Glendale

Summary

I have excellent time management skills, and am reliable, flexible, and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am well versed with many office computer programs and am a fast learner. 15+ years office experience.

Overview

14
14
years of professional experience

Work History

Project Assistant

Roberts Loading Dock
10.2022 - Current
  • Assist Project Managers with setting up and managing large construction projects. Comprehensively go over contracts to notate all important information.
  • Answer multiple line phone system and assist customers and suppliers.
  • Interact with customers and receive all repair requests. Write up job tickets, dispatch men for repairs.
  • Order all materials for projects and repairs; track all jobs and materials on Excel spreadsheet.
  • Manage UPS shipping of materials.
  • Enter all invoice information into software program.
  • Created the paperless system for the office, spearheaded going all digital.
  • Read contracts, request certificates of insurance, create purchase orders for large contracts. Very organized and able to track all progress for (4) Project Managers.
  • Track tax exemptions and certificate of insurance for all vendors.
  • Create and proof read proposals and send to potential clients.
  • Create Warranty letters and gather proper manuals to close-out completed jobs.
  • Receive and log all payables.
  • Problem-solver with strong verbal and written communication skills
  • Fast learner, learned a completely new field in a short period of time. Went from Medical Authorizations to Commercial Construction and enjoyed learning something new and took to it very quickly.

Authorization Specialist

P.S. Kids
05.2011 - 10.2022
  • Take intake calls and complete intake paperwork for new patients, deal daily with parents and adolescent patients. Work multi-line phone system.
  • Created the system for tracking all insurance benefits for all patients. Created new spreadsheet for each new patient. Track insurance requirements on spreadsheet for all 200+ patients.
  • Request/Obtain insurance authorizations for all patients that require it, both private insurance and Medicaid.
  • Organize and request evaluations and progress reviews from therapists. Submit evaluations and progress reviews to insurance.
  • Coordinate ICD-10 coding and setting up patients for visits with therapists.
  • Daily contact with insurance companies, good people skills to work with difficult insurance agents and denials. Appeal insurance denials.
  • Daily use of Outlook email
  • Notate in patient charts in medical software system.
  • Complete discharge paperwork and break down charts.
  • Track all pertinent information through spreadsheets and organizational tools.
  • Supervised an assistant and delegated work.

Education

Bachelor's degree - Social Work

University of Kansas
05.1996

Skills

  • Organizational skills
  • Proficient in administrative tasks
  • Effective time management
  • Email management with Outlook
  • Proficient in multi-line phone operations
  • Administrative support experience
  • Skilled in organizing schedules
  • Organized file management
  • Client relationships
  • Documentation management
  • Scheduling and calendar management
  • Deliverables coordination
  • Spreadsheet development
  • Chart preparation
  • Purchase order preparation
  • Contract documentation management
  • Detail-oriented
  • Professional communication skills
  • Analytical problem-solving
  • Multitasking
  • Project scheduling
  • Customer service at front desk
  • Computer skills, including Microsoft Word and Excel
  • Proficient with Medical Insurance and Prior Authorization

Timeline

Project Assistant

Roberts Loading Dock
10.2022 - Current

Authorization Specialist

P.S. Kids
05.2011 - 10.2022

Bachelor's degree - Social Work

University of Kansas

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Holli Chetta