Summary
Overview
Work History
Education
Skills
Leadership Roles
Salvation Army volunteer
Interests
Timeline
Generic

Holli Novak

Yankton,SD

Summary

With 14 years of experience, I possess a strong expertise in working with Electronic Health Records (EHRs), specifically Meditech Magic, Meditech 5.67, and Meditech Expanse. Throughout my career, I have honed my skills in effectively navigating and utilizing these platforms to streamline healthcare operations and enhance patient care. My in-depth knowledge of EHRs allows for seamless integration of technology into the healthcare environment, ensuring efficient data management and improved workflow.

Overview

14
14
years of professional experience

Work History

EHR Support Analyst

CereCore/HCA Healthcare
09.2023 - Current
  • Company Overview: ADV Clin EXPANSE Team
  • Worked in Meditech Magic, removing inactive rules, billing codes
  • Created order sets for a new provider
  • Assisted Other Adv Clin EXPANSE Team members in issues, processes
  • ADV Clin EXPANSE Team

Systems Analyst

CereCore/HCA Healthcare
03.2023 - 09.2023
  • Company Overview: Corporate Orders and Order Sets
  • Diet orders, screens, updated order sets, created embedded sets
  • Updated order sets with the correct 'AM frequency'
  • I created a demo for providers to learn how to personalize order sets
  • Worked with the team to discuss the admit order in order sets
  • Worked with team member to figure out how to setup the telemetry order to provide an alert
  • Updating Blood Cultures, reflex sets, ED urinary Catheter on order sets, tested SR 36
  • Corporate Orders and Order Sets

Senior Systems Analyst

Avera Health
01.2019 - 08.2022
  • Company Overview: IT Clinical Systems
  • Leader of order set builders
  • Collaborate with Acute/LTC Ordering and Pharmacy Services Team Members
  • Setup and resolve providers issues with e-prescribing and EPCS
  • Created and provided dietary staff education, workflows, reports
  • Create new reports and complete build responsibilities - point of care lab tests, labs
  • Work with vendors regarding issue resolution needing development work
  • IT Clinical Systems

Senior Systems Analyst

Avera Health
08.2015 - 12.2018
  • Company Overview: IT Clinical Systems
  • 6.1 Order Management / e-Prescribing Core Team Leader (October 2015 – 2016)
  • Leader of order set builders
  • Share process improvements with Clinical Systems Managers
  • Convey development IDEA’s/defects/workflow issues to vendor
  • Implementation of 46+ hospitals and 15+ LTC and AL facilities
  • Supported providers, troubleshooting, resolving issues, defining workflows, improving workflows, documentation, messaging, status board content
  • Mentoring Systems Analysts
  • IT Clinical Systems

Systems Analyst

Avera Health
07.2013 - 08.2015
  • Company Overview: IT Clinical Systems
  • Contribute to Standards Teams and Workgroups – OE, PWM Acute, Discharge Routine, RXM
  • Procedure Build Team, SharePoint Restructuring
  • Coordinate with Vendor to resolve issues and establish process improvements
  • Supported both Clinic and Hospital physicians
  • IT Clinical Systems

Systems Analyst II

Avera Sacred Heart Hospital
11.2012 - 07.2013
  • Company Overview: Management Information Systems
  • Implemented and supported eMAR (Electronic Medication Administration Record) in three LTC facilities
  • Provided support, resolved issues, and made system improvements for LTC
  • Management Information Systems

Systems Analyst I

Avera Sacred Heart Hospital
03.2011 - 11.2012
  • Company Overview: Management Information Systems
  • Setup new user with system access
  • Changed user access (job change)
  • Reset passwords
  • Updated user menus with needed reports and added needed menus
  • Assist Systems Analysts’ with assessment and resolution of vendor issues
  • Management Information Systems

Education

Bachelor of Science -

University of South Dakota
Vermillion, SD
05.1996

Skills

  • Application support
  • Incident management
  • ITIL processes
  • Software knowledge
  • System administration
  • Support services

Leadership Roles

  • Leader of Order Set Builders
  • Developed build processes
  • Identified and implemented process improvements
  • Development of style guide and standards
  • Coordinated build plan and process
  • Lead implementation plan
  • Resolved builder’s questions/issues
  • Established corporate management system controls
  • 6.1 Order Management/e-Prescribing Core Team Leader – Design, build and integrate
  • One Avera Chart to achieve patient safety, patient satisfaction, user satisfaction and operational efficiency
  • Collaborating with other core team leaders / teams
  • Determining priorities, identifying gaps, escalating issues
  • Providing Physician Review Teams with information for decision making
  • Coordinate with vendor to improve software design flaws and create proposals for vendor to further develop software usability for care providers in Acute, LTC
  • Mentoring three new Systems Analysts
  • Implementing CPOM at Freeman Region Health Services
  • Implementing Physician Documentation (Pdoc) for five hospitals
  • Organizational Excellence Team improving setup of access for providers and locums
  • Volunteered to create and maintain Avera Health Clinical Systems Teams SharePoint Site

Salvation Army volunteer

I rang the bell during the holidays, collecting money for the Salvation Army

Interests

I am interested in making a job change Meditech Expanse is slowly fizzling out There are now prominent EHR's that have become very popular (Epic, Cerner) I am open to new job opportunities If you have a job opportunity please let me know

Timeline

EHR Support Analyst

CereCore/HCA Healthcare
09.2023 - Current

Systems Analyst

CereCore/HCA Healthcare
03.2023 - 09.2023

Senior Systems Analyst

Avera Health
01.2019 - 08.2022

Senior Systems Analyst

Avera Health
08.2015 - 12.2018

Systems Analyst

Avera Health
07.2013 - 08.2015

Systems Analyst II

Avera Sacred Heart Hospital
11.2012 - 07.2013

Systems Analyst I

Avera Sacred Heart Hospital
03.2011 - 11.2012

Bachelor of Science -

University of South Dakota
Holli Novak