Summary
Overview
Work History
Education
Skills
Timeline
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Holli Stolp

Richmond,MN

Summary

Dynamic Accounts Receivable Manager at Promotional Resources, Inc., proven expertise in cash management and exceptional customer service, fostering strong client relationships. Adept at problem-solving and decision-making, driving efficiency and satisfaction in financial operations.

Known for strong team collaboration and adaptability to changing business needs, leveraging skills in financial analysis and customer relations.

Effective leader with 4 years of hands-on experience in the promotional industry.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

23
23
years of professional experience

Work History

Accounts Receivable Manager

Promotional Resources, Inc.
07.2021 - Current
  • Processed incoming payments in accordance with established financial policies.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues
  • Prepared bills receivable, invoices, and bank deposits.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Enhanced reporting accuracy by automating generation of financial statements related to accounts receivable.
  • Negotiated with delinquent accounts, successfully recovering significant amounts of outstanding revenue.
  • Developed and maintained strong client relationships, fostering trust and open communication.
  • Utilized financial software to prepare consolidated financial statements.
  • Boosted customer satisfaction, resolving disputes and queries in timely and efficient manner.

Union Laborer

Xcel Energy
08.2012 - 04.2021
  • Increased productivity levels by assisting with the assembly of pre-fabricated building components on-site before installation.
  • Maintained a clean work environment, reducing accidents and fostering a professional atmosphere on job sites.
  • Facilitated communication between team members during high-pressure situations, promoting cooperation and problem-solving efforts.
  • Expedited construction timelines through effective collaboration with fellow union laborers and subcontractors.
  • Demonstrated versatility in skillset through the ability to perform various manual labor tasks such as digging trenches, pouring concrete, or laying bricks when needed.
  • Demonstrated commitment to teamwork by stepping in to assist fellow laborers with tasks when necessary, fostering a cohesive work environment.
  • Improved safety on job sites by conducting regular inspections and addressing potential hazards promptly.
  • Provided reliable assistance to skilled tradespeople, enabling smoother project execution and timely completions.
  • Maintained consistent progress on projects by assisting with the loading and unloading of materials and supplies for timely use onsite.
  • Managed waste disposal for environmental compliance, resulting in cleaner job sites and reduced fines.
  • Completed demolition tasks efficiently while prioritizing safety measures and adhering to regulations.
  • Constructed sturdy scaffolding structures, ensuring safe access for workers throughout various stages of projects.
  • Participated in ongoing training programs to stay current on industry best practices and safety regulations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Helped with erecting scaffolding and ladders.

In-House Sales Manager

Dan & Jerry's Greenhouses
04.2008 - 08.2012
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.

Business Owner

Dragonfly Hom Decor
02.2003 - 10.2007
  • Established strong customer relationships through excellent communication and attentive service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Trained and motivated employees to perform daily business functions.
  • Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
  • Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

No Degree - Retail Floral Design & Management

Brainerd Area Vocational School
Brainerd, MN
05-1986

High School Diploma -

Big Lake High School
Big Lake, MN
05-1985

Skills

  • Cash management
  • Financial records and reporting
  • Accounts receivable
  • Customer relations
  • Invoice processing
  • Statement preparation
  • Staff management
  • Transaction processing
  • Account updating
  • Invoice statements
  • Teamwork and collaboration
  • Willing to learn
  • Customer service
  • Problem-solving abilities
  • Prioritizing and planning
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Attention to detail
  • Adaptability and flexibility
  • Self motivation
  • Time management abilities
  • Decision-making
  • Active listening
  • Critical thinking
  • Problem-solving aptitude
  • Cash handling expertise
  • Reliability
  • Recruitment and hiring
  • Interpersonal skills

Timeline

Accounts Receivable Manager

Promotional Resources, Inc.
07.2021 - Current

Union Laborer

Xcel Energy
08.2012 - 04.2021

In-House Sales Manager

Dan & Jerry's Greenhouses
04.2008 - 08.2012

Business Owner

Dragonfly Hom Decor
02.2003 - 10.2007

No Degree - Retail Floral Design & Management

Brainerd Area Vocational School

High School Diploma -

Big Lake High School

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