Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Personal Information
References
Work Preference
Timeline
Hollie Addis
Open To Work

Hollie Addis

Charlotte,NC

Summary

Experienced professional seeking a position with a progressive company that offers a rewarding and challenging career. Skilled in communication, organization, and providing excellent customer service. Committed to making a long-term commitment and driven by a strong desire to seize opportunities for upward growth within the company.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

Eastern Metal Supply Inc.
Charlotte, NC
06.2025 - Current
  • Managed customer inquiries and provided product information to enhance sales.
  • Developed and maintained strong relationships with new and existing clients.
  • Processed orders accurately and efficiently using internal CRM systems.

Inside Sales Representative

United Rentals Fluid Solutions Division
Savannah, MI
12.2024 - 06.2025
  • Resolved customer inquiries on product details, pricing, and stock status.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Used CRM software to maintain detailed contact logs and account records.

Inside Sales Representative

McElroy Metal
08.2019 - 12.2024
  • Executed sales strategies to fulfill customer demands.
  • Solicits current and potential customers to increase Service Center Sales
  • Manages inventory and orders stock
  • Quotes material orders according to price sheets
  • Receives and responds to customer calls
  • Enters sales order into the P.O.S system
  • Work with Microsoft office and Excel to create spreadsheets and logs
  • Answer emails
  • File paperwork
  • Oversees operations during manager's absence.

Administrative Assistant

Creek fire RV Resort
03.2019 - 08.2019
  • Booked Slots for RV rentals
  • Answered Phones
  • Booked online rental slots
  • Handled Customer Issues
  • Answered Customer emails
  • Managed and distributed information throughout the office
  • Took memos and maintained Customer interaction throughout the day

Receptionist

Sweet Samba Boutique & Spa
10.2017 - 03.2019
  • Greeted clients and customers
  • Answered Phones
  • Booked Appointments
  • Handled money, ran cash register
  • Used Microsoft Excel for End of Day checklist
  • Used Microsoft Word to take down messages/ issues for Manager
  • Handled Employee Scheduling

Administrative Assistant (Personal Assistant)

North Georgia WaterSports
04.2013 - 07.2017
  • Ran the Rental Center and Marina.
  • Booked reservations for rentals
  • Answered phones
  • Handled all online reviews and emails from customers.
  • Set up a webpage for the company
  • Handled payroll
  • Handled all insurance policies on PWC's and Boats
  • Used Microsoft Office and Quickbooks for data entry

Education

Bachelor's degree - Business Administration

Southern New Hampshire University

I am currently striving to get my bachelors in business. I have a year left and I am wanting to utilize United Rentals school program once I’ve been here a year .

High School Diploma -

White County High School

Skills

I am proficient in the following:

  • Payroll
  • Quickbooks
  • Scheduling
  • Accounts Payable
  • Microsoft Office
  • Billing
  • Inside Sales
  • Personal Assistant Experience
  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Product knowledge
  • Relationship development
  • Adept multi-tasker
  • Email and phone etiquette
  • Organized and efficient
  • Client relationship management
  • Order management
  • Sales expertise
  • Tenacious follow-up
  • Lead qualification
  • Customer relationship management
  • Order processing
  • Lead generation
  • Effective communication
  • Problem solving
  • Active listening
  • Persuasive negotiator
  • Warm calling

Affiliations

  • Women United
  • Society of Human Resource Management

Certification

  • Pest Control License, 07/01/16, Present
  • Certified in Microsoft Office, Present
  • Driver's License, Present

Personal Information

Work Permit: Authorized to work in the US for any employer

References

  • Matt Arnold (704) 773-6251- Inside Sales Representative at United Rentals in Gastonia NC
  • Jmiah Clark (912) 328-8457- CDL Driver
  • Richard Thomas (904) 710-7411- Previous Manager

Work Preference

Location Preference

Remote

Timeline

Inside Sales Representative - Eastern Metal Supply Inc.
06.2025 - Current
Inside Sales Representative - United Rentals Fluid Solutions Division
12.2024 - 06.2025
Inside Sales Representative - McElroy Metal
08.2019 - 12.2024
Administrative Assistant - Creek fire RV Resort
03.2019 - 08.2019
Receptionist - Sweet Samba Boutique & Spa
10.2017 - 03.2019
Administrative Assistant (Personal Assistant) - North Georgia WaterSports
04.2013 - 07.2017
Southern New Hampshire University - Bachelor's degree, Business Administration
White County High School - High School Diploma,

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