Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Hollie Athanas

Irvine,CA

Summary

Industrious administrative team member with proven organizational, time management, and multitasking abilities in settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes.

Overview

4
4
years of professional experience

Work History

Office Assistant

City Hall of Newport Beach
Newport Beach, CA
10.2024 - Current
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.

QA Analyst

Omni Integration
Tustin, California
02.2022 - 10.2024
  • Developed and maintained test plans, cases, scripts, and data for manual and automated testing.
  • Managed multiple tasks simultaneously while meeting tight deadlines in a fast-paced environment.
  • Created detailed bug reports with steps to reproduce the issue, and screenshots when necessary.
  • Conducted end-to-end black box testing of new products or existing features before release cycles.
  • Utilized defect tracking tools such as JIRA to track issues reported during the QA process.
  • Participated in peer reviews of test cases and scripts ensuring accuracy and completeness.

Receptionist

AKA Salon
Newport Beach, CA
10.2021 - 04.2022
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Processed payments and updated accounts to reflect balance changes.
  • Monitored office supplies inventory and placed orders when necessary.

Education

Associate of Arts - Marketing

Santiago Canyon College
Orange, CA

Skills

  • Data analysis
  • Customer service
  • Time management
  • Team collaboration
  • Effective communication
  • Outlook
  • Microsoft Excel
  • Experience with JIRA

Affiliations

  • Dancer
  • Procreate Artist
  • Traveler

References

References available upon request.

Timeline

Office Assistant

City Hall of Newport Beach
10.2024 - Current

QA Analyst

Omni Integration
02.2022 - 10.2024

Receptionist

AKA Salon
10.2021 - 04.2022

Associate of Arts - Marketing

Santiago Canyon College

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Hollie Athanas