Hollie Cummings
Hillsboro,KS
Overview
10
10
years of professional experience
Work History
CNA/Bath Aid
Salem Homes
Hillsboro, KS
09.2020 - Current
- Assisted residents with daily living activities to enhance comfort and quality of life.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained cleanliness of resident areas, ensuring a safe and hygienic environment.
- Documented patient care activities accurately in electronic health records systems.
- Collaborated with interdisciplinary teams to develop and implement personalized care plans.
- Trained new staff on best practices for resident care and safety protocols.
- Advocated for resident needs, ensuring their preferences were respected in care decisions.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Receptionist
Saint Luke Clinic
Marion, KS
05.2023 - 04.2024
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Facilitated effective communication between patients and healthcare providers to enhance service delivery.
- Streamlined front desk operations, improving patient check-in efficiency and reducing wait times.
- Trained new staff on administrative procedures and clinic protocols for consistent service quality.
- Maintained accurate patient records and confidentiality in compliance with healthcare regulations.
- Collaborated with medical teams to ensure timely information flow regarding patient care needs.
- Implemented improvements in reception processes, contributing to enhanced patient satisfaction levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
CNA/restoritive Aid
Parkside HomesInc
Hillsboro, KS
03.2016 - 09.2020
- Assisted with daily living activities, ensuring comfort and dignity for residents.
- Monitored vital signs and reported changes to nursing staff promptly.
- Implemented infection control protocols to maintain a safe environment.
- Collaborated with interdisciplinary teams to enhance patient care plans.
- Trained new staff on best practices for resident care and safety procedures.
- Documented patient progress accurately in electronic health records systems.
- Provided emotional support to residents and families during challenging times.
- Developed individualized care strategies based on resident needs and preferences.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
HHA - Home Health
Hutchinson Community College
Hutchinson, KSHigh School Diploma -
Hays High
Hays, KSCNA
Hutchinson Community College
Hutchinson, KSSkills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Bathing assistance
Attention to detail
HIPAA compliance
Feeding assistance
Basic life support
Dressing assistance
Maintaining confidentiality
End-of-life care
Compassionate communication
Patient transfers
Timeline
Receptionist
Saint Luke Clinic
05.2023 - 04.2024
CNA/Bath Aid
Salem Homes
09.2020 - Current
CNA/restoritive Aid
Parkside HomesInc
03.2016 - 09.2020
HHA - Home Health
Hutchinson Community College
High School Diploma -
Hays High
CNA
Hutchinson Community College