Hollie Duke
Oviedo,FL
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Assistant
Florida Realtors
11.2022 - 11.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Screened personal and business calls and directed to appropriate party.
Executive Legal Assistant
Shuffield Lowman & Wilson
07.2019 - 10.2022
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Prepared and managed attorney travel itineraries to optimize scheduling.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Organized documents to manage paper and electronic filing systems of clients.
- Diligently edited legal correspondence for grammar and spelling.
- Developed and maintained positive relationships with clients and colleagues.
- Assisted with preparation of trial materials and documents.
- Scheduled and made appointments for Partner and 2 Associate attorneys.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Prepared and processed invoices for attorney billing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
Bartender/Team Lead Trainer
Outback Steakhouse
08.2015 - 05.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Obtained cash bank and stocked service bar to prepare for operation.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Upheld strict regulations for safe alcohol service and food safety.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Education
Bachelor of Science - Business Administration
University of Central Florida
Orlando, FL05.2014
Associate of Arts - Legal Studies
Valencia College
Orlando, FL05.2012
Skills
- Strategic Planning
- Staff Management
- Project Oversight
- Scheduling
- Customer Service
- Expense Reporting
- Professional and Mature
- Administrative Support
- Appointment Setting
- Meticulous Attention to Detail
Certification
Notary Public
Timeline
Executive Assistant
Florida Realtors
11.2022 - 11.2023
Executive Legal Assistant
Shuffield Lowman & Wilson
07.2019 - 10.2022
Bartender/Team Lead Trainer
Outback Steakhouse
08.2015 - 05.2019
Bachelor of Science - Business Administration
University of Central Florida
Associate of Arts - Legal Studies
Valencia College
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