Summary
Overview
Work History
Education
Skills
Accomplishments
References
Qualificationstraining
Certification
Languages
Timeline
RegisteredNurse

Hollie Edwards

Ferguson,MO

Summary

Seeking a billing coordinator position within a private/clinical/ hospital setting where I can utilize my computer and medical knowledge. My strong organizational abilities, expert attention to detail, quality communications skills and excellent patient service could be an asset to a great company. Efficient Medical billing, MA and human services counseling with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Medical Assistant / Medical Center Manager

ThriVe St Louis
10.2018 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Office Manager /Veterinary Technician Part

Community Animal Hosptial (part Time Work)
08.2015 - 10.2018
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Certified Medical Coder

Metropolitan Urological Specialist
04.2011 - 06.2018
  • Improved accuracy of medical coding by thoroughly reviewing patient records and assigning correct codes for diagnoses and procedures.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Maintained compliance with industry regulations by staying up-to-date on the latest changes in medical coding guidelines and conventions.
  • Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
  • Protected patient confidentiality by adhering strictly to HIPAA regulations when handling sensitive information related to medical records, treatments, and diagnoses.
  • Verified, coded and added modifiers to diagnoses.

Medical Biller

SSM Health Care
01.2001 - 04.2011
  • Entering Patients information and charges
  • Insurance filing to primary and secondary insurance companies by electronically and paper HCFAS
  • Insurance follow up on all insurance claims
  • Necessary prompt collections from patients
  • Post payments from insurance and patients statement tops
  • Work with the Finance department identified balancing errors or missing money
  • Process audit reports for charges
  • Check claims and CPTS and Diagnosis codes and modifiers
  • Work with Specialist charges and insurance follow-up for Neurosurgery and Cardiology
  • Post laboratory charges to patients accounts
  • Worked one on one with Physicians specialty coding and charge entry with in a office setting

Education

Medical Assistant Diploma - Medical Assistant

St Louis College of Health Careers
St Louis, MO
05.2023

Certified Professional Coder -

HFMA/AAPC
12.2011

Associate degree - Human Service – Counseling

Saint Louis Community College at Florissant Valley
05.2009

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital Sign Monitoring
  • EMR / EHR
  • Direct Patient Care

Accomplishments

  • Recognized for going above and beyond the call of duty.
  • Complete 316 clinical hours patient care, drawing blood, office desk data entry, STD and Pregnancy testing.

References

Available upon request

Qualificationstraining

  • 11 years experience Medical Biller/Coding specialist neurosurgery charges
  • 2+ years experience of coding and billing for Cardiovascular doctors
  • Knowledgeable in ICD9, CPT, HCPCS coding for private physicians
  • Knowledgeable in Anatomy and Physiology and Medical Terminology
  • Certified Notary since 2010
  • EMT Training 01/01/99
  • Strongly knowledge in American Sign Language (1999 to present)
  • Microsoft Word - Intermediate
  • Excel – Proficient
  • PowerPoint – Proficient
  • Effective communication and interpersonal skills
  • Strong attention to detail
  • Strongly effective in MMS medical management service software, Practice Plus and EPIC
  • 10 Key - Expert

Certification

Medical Assistant May 2023

Medical Coder CPC 2011

certified Gate keeper Sept 2007

Languages

English
Native or Bilingual
American Sign Language
Elementary

Timeline

Medical Assistant / Medical Center Manager

ThriVe St Louis
10.2018 - Current

Office Manager /Veterinary Technician Part

Community Animal Hosptial (part Time Work)
08.2015 - 10.2018

Certified Medical Coder

Metropolitan Urological Specialist
04.2011 - 06.2018

Medical Biller

SSM Health Care
01.2001 - 04.2011

Certified Professional Coder -

HFMA/AAPC

Associate degree - Human Service – Counseling

Saint Louis Community College at Florissant Valley

Medical Assistant Diploma - Medical Assistant

St Louis College of Health Careers

Similar Profiles

CREATE PROFILE
Hollie Edwards