Hollie Holt
Chillicothe,OH
Overview
17
17
years of professional experience
1
1
Certification
Work History
DNP Student Preceptor
Capella University
01.2023
- Guided DNP learner in applying theoretical knowledge to clinical practice.
- Provided constructive feedback and encouraged critical thinking.
- Facilitated communication between learner and clinical staff while serving as a mentor.
- Remote
Registered Nurse (RN), Telephone Triage (TTN)
Veterans Affairs Health Connect Clinical Contact Center
11.2020 - Current
- Prioritize patient health concerns based on urgency and deliver safe, evidence-based advice, education, and guidance.
- Facilitate interdisciplinary communication to ensure comprehensive patient care.
- Advocate for patients and families while adhering to VAMC policies, standards, and protocols.
- Provide emotional support through active listening and empathetic engagement.
- Serve as a resource for primary care teams and Health Connect staff.
- Led transition to remote work by creating Microsoft Teams training materials and remote setup guides.
- Developed quick reference guides and call scenario protocols to improve one-call resolution and patient satisfaction.
- Authored step-by-step documentation guides for new electronic health record implementation.
- Respond to medical and mental health emergencies as a crisis call support team member.
- Mentor triage nurses to enhance call handling, documentation accuracy, and efficiency.
- Nurse III
Registered Nurse (RN), Primary Care
VA Medical Center
Chillicothe, OH
04.2018 - 11.2020
- Managed consults, telephone visits, and virtual appointments (VVC).
- Coordinated home services and provided patient education and advocacy.
- Implemented COPD management guidelines, reducing hospitalizations for assigned patients.
- Precepted new primary care RNs, delivering education and performance evaluations.
- Delivered diabetic education and monitored ACSC conditions to maintain quality measures.
- Developed strategies to improve access and culturally sensitive care for homeless Veterans.
- Nurse II–III
Registered Nurse (RN), Acute Medicine
VA Medical Center
05.2009 - 04.2018
- Delivered direct patient care, assessments, admissions, and discharges.
- Responded to emergency alerts (Code Blue, Rapid Response).
- Co-chaired Unit Practice Council to enhance staff engagement and patient-centered care.
- Advocated for Omnicell implementation to improve medication safety and accountability.
- Precepted nursing students and developed evaluation criteria for success.
- Nurse I–II
Education
Doctor of Nursing Practice (DNP) - undefined
Capella University
01-2022
Master of Science in Nursing (MSN) - Care Coordination
Capella University
01-2020
Bachelor of Science in Nursing (BSN) - undefined
Ohio University
01-2012
Associate of Applied Science - Nursing
Ohio University–Chillicothe
01-2009
Skills
- Ethical behavior
- Teaching strategies
- Performance improvement
- Learning styles
Certification
- Multistate (Compact) Registered Nurse License (Ohio), 2009–Present
- Ambulatory Care Nursing, Board Certified, 2023–Present
Timeline
DNP Student Preceptor
Capella University
01.2023
Registered Nurse (RN), Telephone Triage (TTN)
Veterans Affairs Health Connect Clinical Contact Center
11.2020 - Current
Registered Nurse (RN), Primary Care
VA Medical Center
04.2018 - 11.2020
Registered Nurse (RN), Acute Medicine
VA Medical Center
05.2009 - 04.2018
Doctor of Nursing Practice (DNP) - undefined
Capella University
Master of Science in Nursing (MSN) - Care Coordination
Capella University
Bachelor of Science in Nursing (BSN) - undefined
Ohio University
Associate of Applied Science - Nursing
Ohio University–Chillicothe