Hollie Jossa
Virginia Beach,Va.
Summary
Highly motivated Sales Manager with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
18
18
years of professional experience
Work History
Sales & Marketing Manager
344 Beauty Bar
01.2015 - Current
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Ensured employees hit and maintain sales goal
- Maintained Quickbooks and accounting on a daily basis
- Managing all social media platforms to create new leads
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Trained new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Senior Marketing Consultant
Living Social
12.2011 - 01.2014
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Improved customer engagement with tailored content creation and social media management.
- Analyzed market trends to inform effective product positioning strategies and pricing adjustments.
- Collaborated with cross-functional teams to ensure cohesive messaging and successful product launches.
- Grew client base by building strong relationships through exceptional service and tailored solutions.
- Presented recommendations backed by data-driven insights during executive-level meetings to influence decision-making processes.
- Consulted with clients on business issues and developed innovative proposals.
Account Manager
Yellowbook
06.2009 - 06.2011
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Sales Manager
American Laser Centers
10.2005 - 01.2009
- Maintained and exceeded a monthly sales goal of $60K and up to $110K
- Clinic manager for the Portsmouth and Virginia Beach clinics
- Awarded highest sales and up sells in Southeast region
- Educated potential businesses for the purpose of lead generation
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Education
associate’s degree - business management
Thomas Nelson Community College
degree - business management
University of Phoenix
Skills
- Social Media Platforms
- Account Development
- Sales Quota Achievement
- Sales Presentation
- Consultative Selling Techniques
- Lead Prospecting
- Closing Techniques
- Salesforce Software
- Sales Program Coordination
- Contract Negotiation Expertise
- Business Growth and Retention
- Sales and Prospect Management
Timeline
Sales & Marketing Manager
344 Beauty Bar
01.2015 - Current
Senior Marketing Consultant
Living Social
12.2011 - 01.2014
Account Manager
Yellowbook
06.2009 - 06.2011
Sales Manager
American Laser Centers
10.2005 - 01.2009
associate’s degree - business management
Thomas Nelson Community College
degree - business management
University of Phoenix
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