Hollie Meshell

Ensured quality and timely delivery of meals.

Delivered exceptional support to enhance customer satisfaction.

Excelled in high-pressure situations.

Ensured accuracy in monetary exchanges.

• Assisted in inventory management to prevent stock shortages and overages.
• Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
• Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.
• Facilitated team training sessions, improving overall performance and knowledge of best practices.
• Reduced wait times for customers by implementing more efficient checkout process.
• Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
• Developed marketing materials to promote in-store events and special promotions.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Evaluated customer needs and feedback to drive product and service improvements.
• Frequently inspected production area to verify proper equipment operation.
• Gathered, organized and input information into digital database.
• Observed packing operations to verify conformance to specifications.
• Developed effective improvement plans in alignment with goals and specifications.
• Conducted regular reviews of operations and identified areas for improvement.
• Educated staff on organizational mission and goals to help employees achieve success.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Collected, arranged, and input information into database system.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Devised and implemented processes and procedures to streamline operations.
• Generated reports detailing findings and recommendations.
• Supported creation of detailed, technical financial models to value potential acquisition targets.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Created and managed project plans, timelines and budgets.
• Maintained database systems to track and analyze operational data.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Learned all required tasks quickly to maximize performance.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Maintained productive, efficient approach to all tasks.
• Developed strong cooperative relationships with coworkers and managers.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
• Developed and maintained positive relationships with clients to create safe and supportive environment.
• Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
• Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
• Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
• Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
• Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
• Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
• Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
• Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
• Enhanced brand visibility, orchestrating participation in industry events and conferences.
• Increased sales by customizing pitches to address specific client needs and concerns.
• Increased customer satisfaction with thorough product demonstrations and personalized advice.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Cna duties.

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
• Reduced customer complaints, proactively addressing issues and implementing effective solutions.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Followed through with client requests to resolve problems.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
• Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
• Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
• Maintained detailed records of interactions with clients, allowing for easy retrieval when needed during follow-up communications or escalations.
• Collaborated with upper management to improve customer service processes and support structures company-wide.
• Researched and corrected customer concerns to promote company loyalty.
• Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
• Increased team productivity by providing ongoing training and support to customer service representatives.
• Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
• Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
• Kept accurate records to document customer service actions and discussions.
• Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
• Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
• Analyzed customer feedback data to identify trends and areas for improvement, driving continuous enhancement of services provided.
• Implemented quality control measures to maintain high standards of service across all touchpoints within the organization.
• Created and reviewed invoices to confirm accuracy.
• Developed new scripts and guidelines for team members, resulting in more consistent messaging and better overall communication with customers.
• Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
• Collaborated with sales teams to develop tailored solutions for prospective clients, resulting in increased revenue generation opportunities.
• Improved team morale by establishing recognition program for exceptional customer service.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Improved efficiency, organized checkout area for optimal workflow.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Reduced processing errors by meticulously following transaction procedures.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Contributed to significant decrease in queue times by streamlining checkout process.
• Increased sales of promotional items by informing customers about current offers.

• Provided support to other departments during peak hours or staff shortages, showcasing adaptability within the store setting.
• Streamlined ordering process by maintaining accurate records of product sales trends and adjusting order quantities accordingly.
• Assisted customers with special orders for events, ensuring accurate fulfillment and timely delivery.
• Ensured compliance with food safety standards by properly storing, labeling, and handling ingredients.
• Increased repeat business through building strong relationships with regular customers in the bakery/deli department.
• Proactively communicated with department manager on any issues or areas for improvement, fostering an open dialogue for continuous growth within the bakery/deli team.
• Received positive customer feedback for attentive service and knowledgeable product recommendations.
• Maintained high sanitation standards throughout the department by regularly cleaning workstations and equipment, contributing to a safe working environment.
• Gained expertise in various bakery/deli equipment operation, including ovens, slicers, mixers, fryers, and scales for efficient production of goods.
• Demonstrated versatility in performing various tasks such as slicing meats, baking pastries, packaging items, and operating cash registers when needed.
• Boosted sales by creating visually appealing displays and promoting featured products effectively.
• Enhanced customer satisfaction by providing exceptional service and maintaining a clean, organized bakery/deli area.
• Improved teamwork dynamics by participating actively in meetings to share ideas on best practices for optimal performance within the department.
• Prepared fresh bakery and deli items daily, ensuring consistent product quality for customers.
• Collaborated with team members to improve overall department efficiency and productivity.
• Contributed to continued learning through attending relevant trainings on new products or techniques pertinent to the ever-evolving bakery/deli industry trends.
• Addressed customer inquiries or complaints promptly while escalating issues when necessary to ensure complete resolution of concerns.
• Effectively managed time and prioritized tasks to meet customer demands during busy periods, maintaining a high level of service.
• Reduced waste by accurately tracking inventory levels and rotating perishable items in a timely manner.
• Adhered to store policies and procedures in order to maintain a safe and professional working environment for all employees.
• Maintained tidy and organized work area to comply with cleanliness standards.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
• Decorated and merchandised quality bakery goods to build business reputation and revenue base.
• Inspected goods to establish accurate pricing and labeling.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
• Used utensils and equipment to portion, wrap and display bakery items.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Worked different stations to provide optimal coverage and meet production goals.
• Addressed and resolved customer complaints in polite and professional manner.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
• Assisted with inventory counts and stocking of merchandise.
• Trained new team members by relaying information on company procedures and safety requirements.
• Assisted customers in selecting merchandise best suited to needs.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
• Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
• Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
• Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
• Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
• Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
• Monitored and verified merchandise for proper prices and labels.
• Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
• Streamlined workflow for increased efficiency, introducing digital tool for task management.
• Boosted team morale and productivity with recognition programs and constructive feedback.
• Enhanced store security measures, reducing incidents of theft and loss.
• Conducted product demonstrations, enhancing customer engagement and interest.
• Ensured compliance with health and safety regulations, conducting regular checks and staff training.
• Improved customer satisfaction by quickly helping each person find desired items.
• Achieved high level of customer service with thorough product knowledge and attentive assistance.
• Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
• Participated in community events, strengthening store's local engagement and reputation.
• Contributed to store's online presence by updating website and social media platforms with current promotions.
• Analyzed sales data to identify trends and areas for improvement, suggesting actionable strategies.
• Fostered positive work environment, leading by example and offering support to team members as needed.
• Increased sales through effective product placements and persuasive communication skills.

• Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
• Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
• Processed payments, entering sales in register for prompt customer service.
• Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Handled transactions with accuracy.

Delivered exceptional service to enhance customer satisfaction.

Adapted quickly to changing circumstances.

Implemented strategies to reduce excess inventory and improve turnover rates.

• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Enhanced shopping experience, provided product information and location assistance.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Set up new sales displays each week with fresh merchandise.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.