Hollie Middlebrook

• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
• Divided and categorized cargo received and redirected shipments in response to customer requests.
• Conducted inventory audits with [Number]% accuracy following company procedures.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.

• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
• Interacted with customers by phone, email or in-person to provide information.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

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• Scheduled appointments and conducted follow-up calls to clients.
• Answered multi-line phone system and greeted callers enthusiastically.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to company employees by copying, faxing and filing documents.