Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hollie Szymcik

Gardner,MA

Summary

Human services professional with nearly 20 years experience supporting adults with developmental disabilities. Through thoughtful and practical guidance, I've supported individuals towards making and maintaining meaningful connections within their respective communities, while also strengthening their independence.

Overview

20
20
years of professional experience

Work History

Senior Director

Beaverbrook Step Inc
12.2023 - Current
  • Works with Executive Director and Executive leadership team to address all program needs.
  • Works to develop new residential programs through planning, organizing, screening and selection of individuals, operating and staffing.
  • Have proposed funding requests to make sure individuals will be provided with adequate number of hours of support.
  • Monitors sites budgets.
  • Provides weekly supervision to Coordinating Director and Support directors of module. Ensure that safety and staffing are compliant with DDS regulations.
  • Oversees staff training and site orientation material.
  • Provides communication with DDS, families, medical providers and day programs.
  • Monitors all documentations systems agency wide.

Coordinating Director

Beaverbrook Step Inc
06.2022 - 12.2023
  • Provided ongoing, onsite management of all assigned programs and services.
  • Provided leadership, direction & supervision to Support Directors and staff at at four programs. Reported to Senior Director any emerging program issues.
  • Managed staffing patterns & schedules in assigned programs. Ensures staffing ratios & mandated training requirements in accordance DDS regulations.
  • Maintained documents and files in accordance with DDS regulations.
  • Provides staff training.
  • Participated in development and implementation of ISP process. Monitored implementation of ISP and progress towards identified goals in HCSIS and data collection sheets.
  • Communication with individuals' families and DDS Service Coordinators regarding relevant issues.
  • Participated in regular quality assurance audits.
  • Provided on-call to assigned module.

Support Director for Individual Support

Beaverbrook STEP Inc
01.2016 - 06.2022
  • Provided support for 17 individuals living in their own apartments in the community.
  • Managed the staffing patterns & schedules.
  • Ensured staffing ratios & mandated training requirements in accordance DDS regulations.
  • Maintained documents and files in accordance with DDS regulations.
  • Participated in development and implementation of ISP process. Monitored implementation of ISP and progress towards identified goals in HCSIS and data collection sheets.
  • Participated in regular quality assurance audits.
  • Regularly communicated with families, day programs, medical providers and DDS Service Coordinators for any updates or emerging issues.
  • Provided on-call to assigned module.

Support Director for 24 Hillside Road

Beaverbrook STEP Inc.
10.2008 - 01.2016
  • Advocacy and direct care for all 5 of individuals in the program.
  • Coordinated meaningful activities within the community for the Individuals and supported them in making connections with people in the community.
  • Responsible for daily log notes, quarterly progress notes.
  • Responsible for development of ISP Assessments, and forming relevant provider support strategies along with participating in annual ISP meeting.
  • Communication with the individual's day programs and transportations companies regularly.
  • Communication with the individuals' families and DDS Service Coordinators regarding relevant issues.

Staff Advocate -Options Alternative Day Services

Beaverbrook STEP Inc
04.2004 - 10.2008
  • Daily advocacy and direct care for all 20 of individuals in the program.
  • Coordinated meaningful activities within the community for Individuals and supported them in making connections with people in the community.
  • Responsible for daily log notes, quarterly progress notes.
  • Responsible for development of ISP Assessments and forming relevant provider support strategies along with participating in annual ISP meeting.
  • Communication with individual's residential Support Directors on a regular basis.
  • Communication with individuals' families and DDS Service Coordinators regarding relevant issues.

Education

Associate of Science - Audio Engineering

The New England Institute of Art
Brookline, MA
12.2003

High School Diploma -

Richland High School
Richland, MS
05.2001

Skills

Strong Communication Skills

Dependable

Organized

Empathetic

Able to mediate conflict

Able to advocate for Individuals and their families

Strong leadership skills

Timeline

Senior Director

Beaverbrook Step Inc
12.2023 - Current

Coordinating Director

Beaverbrook Step Inc
06.2022 - 12.2023

Support Director for Individual Support

Beaverbrook STEP Inc
01.2016 - 06.2022

Support Director for 24 Hillside Road

Beaverbrook STEP Inc.
10.2008 - 01.2016

Staff Advocate -Options Alternative Day Services

Beaverbrook STEP Inc
04.2004 - 10.2008

Associate of Science - Audio Engineering

The New England Institute of Art

High School Diploma -

Richland High School
Hollie Szymcik