Hollie Thomas

Acadia Healthcare/CenterPointe Hospital

Saint Charles, MO

07.2012 - Current

Assisted with the organization and execution of operational processes.
Monitored inventory levels to ensure adequate stock availability.
Coordinated daily operations activities and assigned tasks to staff members.
Evaluated and improved existing operational systems and procedures.
Developed strategies for streamlining workflow processes.
Maintained accurate records of all operational activities.
Implemented safety protocols to maintain a safe working environment.
Resolved customer service issues in a timely manner.
Ensured compliance with organizational policies, regulations, and standards.
Managed communications between departments to ensure efficient operations.
Analyzed data to identify areas of improvement within the department.
Managed daily functions of deskside support, including defining and implementing processes.
Collaborated with subordinate managers to assess needs and optimize activities.
Facilitated team meetings to discuss operational challenges and brainstorm solutions.
Managed inventory control, reducing waste and optimizing stock levels for operational needs.
Managed EVS Schedules to accommodate patient needs.
Maintain Linen inventory for patient care.
Complete Surveys for EOC(JC), and EVS departments.
Have strong knowledge of Joint Commission Standards and PM's regulations.

Summary