Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hollie Thornton

Alexandria,LA

Summary

Dedicated psychiatric nursing assistant with experience at Central State Hospital, skilled in crisis intervention and patient education. Proven ability to foster therapeutic environments through excellent communication and active listening. Committed to maintaining patient confidentiality while documenting care accurately, ensuring safety and dignity in all interactions.

Diligent [Desired Position] with background in psychiatric care and patient support. Assisted in implementing therapeutic strategies and supported patients through various clinical activities. Demonstrated empathy and effective communication in high-stress environments while maintaining confidentiality and safety protocols.

Psychiatric care professional with solid history of supporting patients in therapeutic and clinical settings. Known for reliability and ability to adapt to changing needs while collaborating effectively with healthcare teams. Proficient in patient care techniques and de-escalation strategies, ensuring safe and supportive environment.

Overview

11
11
years of professional experience

Work History

Psychiatric Nursing Assistant

Central State Hospital
08.2019 - 03.2021
  • Participated in peer review processes to continually improve the quality of care provided within the psychiatric nursing assistant role.
  • Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
  • Educated patients on mental health coping strategies, equipping them with tools for successful management of their conditions outside of the clinical setting.
  • Contributed to a positive therapeutic environment through effective communication, active listening, and respectful interactions with patients and staff members.
  • Documented patient progress meticulously in electronic medical records, maintaining accuracy and confidentiality as required by HIPAA regulations.

Assisted Living Caregiver

Regency House Assisted Living
08.2017 - 08.2019
  • Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
  • Implemented fall prevention strategies throughout the facility to minimize risk factors associated with potential injuries.
  • Upheld facility policies and procedures, ensuring the highest quality of care was consistently provided.
  • Observed changes in resident behavior or health status, promptly reporting concerns to nursing staff for timely intervention.
  • Maintained clear communication with family members regarding the well-being and progress of their loved ones.
  • Enhanced residents'' quality of life by providing compassionate and attentive care in daily tasks.
  • Assisted clients in maintaining independence by providing guidance during ambulation as needed around the facility''s premises.

CNA

The Oaks Nursing Home
04.2015 - 08.2017
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

CNA

Cabrini Hospital
03.2012 - 04.2015
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Cashier

Kentucky Fried Chicken
12.2009 - 03.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Esthetician - Esthetics

Blue Cliff College
LA
06-2025

Skills

  • Patient care
  • Professional boundaries
  • Personal hygiene assistance
  • Self-awareness
  • Mental health support
  • De-escalation techniques
  • Suicide prevention
  • Group therapy facilitation
  • Recreational therapy
  • Psychiatric terminology
  • Critical thinking
  • Excellent communication
  • Reliability
  • Multitasking
  • Problem-solving abilities
  • Team collaboration
  • Organizational skills
  • Safety procedures
  • Patient monitoring
  • Relationship building
  • Patient records documentation
  • Patient confidentiality
  • Substance Abuse Knowledge
  • Self motivation
  • Team building
  • Professional ethics

Timeline

Psychiatric Nursing Assistant

Central State Hospital
08.2019 - 03.2021

Assisted Living Caregiver

Regency House Assisted Living
08.2017 - 08.2019

CNA

The Oaks Nursing Home
04.2015 - 08.2017

CNA

Cabrini Hospital
03.2012 - 04.2015

Cashier

Kentucky Fried Chicken
12.2009 - 03.2012

Esthetician - Esthetics

Blue Cliff College