Hollie Williams
West Jordan,UT
Summary
Experienced with healthcare operations, organizational management, and regulatory compliance. Utilizes strategic planning to optimize facility functions and improve patient services. Track record of effective team leadership and operational efficiency.
Overview
11
11
years of professional experience
Work History
Healthcare Administrator
HCA Physician Services Group
03.2014 - 12.2016
- Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
- Established a strong organizational culture centered around teamwork, open communication channels, continuous learning opportunities for employees.
- Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
- Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
- Fostered a positive work environment by implementing employee recognition programs and regularly soliciting feedback from staff to address concerns proactively.
- Ensured compliance with industry regulations and accreditation standards through regular audits and updating internal processes accordingly.
- Coordinated multidisciplinary care team meetings to discuss complex cases requiring collaborative input from various specialists for optimal treatment plans.
Clinic Manager III
Intermountain Healthcare
05.2006 - 03.2013
Education
Master of Science - Healthcare Adminstration
Weber State University
Ogden, UT05-2015
Bachelor of Science - Healthcare Administration Services
Weber State University
Ogden, UT05-2010
Skills
- Healthcare compliance
- Operations management
- Healthcare law
- Lean healthcare
- Healthcare marketing
Timeline
Healthcare Administrator
HCA Physician Services Group
03.2014 - 12.2016
Clinic Manager III
Intermountain Healthcare
05.2006 - 03.2013
Master of Science - Healthcare Adminstration
Weber State University
Bachelor of Science - Healthcare Administration Services
Weber State University