Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hollie Wise

Ocoee,US

Summary

Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively while unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Project Coordinator

Proformance Builder Solutions
11.2024 - Current
  • Manages a substantial book of business.
  • Receives and enters all purchase orders.
  • Creates jobs based on purchase orders.
  • Schedules jobs based on builders scheduling requests.
  • Coordinates with internal staff to maintain efficient daily operations.
  • Collaborates with external personnel to ensure timelines are being met and trades are scheduled accordingly.
  • Creates, issues, and schedules warranty tickets.
  • Manages all active projects and future orders.
  • Verifies contract pricing and EPO’s.
  • Support project logistics by working closely with the Program Manager, Regional Construction Manager, and VP of Operations.
  • Coordinates material delivery.
  • Monitors jobsite progress and assists in maintaining construction timelines and quality control.

Administrative Assistant

Hauff Homes
11.2023 - Current
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
  • Maintained files and filing, keeping sensitive information confidential.
  • Maintained database of client contact information with accuracy and attention to detail.
  • Maintained office inventory and job site inventory by assisting with supply orders.
  • Maintained calendars and schedules to set appointments for management team.
  • Processed incoming mail and distributed to relevant departments or individuals.
  • Resolved issues, escalating major conflicts and concerns to appropriate personnel.
  • Provided permitting assistance in office and in person at varying municipalities.
  • Coordinated with various departments to obtain necessary information for permit applications.
  • Maintained accurate records of permits issued and monitored their expiration dates.
  • Constructed permit packets.
  • Created content for multiple platforms, including Facebook and Instagram.
  • Managed social media accounts by implementing strategies and tactics to grow followers.
  • Produced and managed digital content to increase traffic to website.
  • Managed daily interactions with followers across all social media accounts.
  • Created and managed social media calendars, ensuring timely and consistent posting of content.

Administrative Assistant

Nations Roof
10.2022 - Current
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Scheduled appointments, meetings and events for management staff.
  • Maintained accurate department and customer records.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Assisted with permitting and constructing permit packs.
  • Distributed purchase orders for material ordering.
  • Entered accounts payable invoices into CRM system for payments.
  • Prepared liens and NTO's.
  • Handled correspondence with builders and sub contractors.
  • Supported work of field operations by coordinating schedules and managing appointments.

New Construction Executive Assistant

Noland's Roofing
06.2020 - 09.2022
  • Coordinated scheduling for internal and external meetings, conference calls, and day-to-day executive obligations.
  • Coordinated material delivery to job sites.
  • Managed all department billing and collections.
  • Kept aging report/general ledger accurate by processing all invoices, payroll, and payments.
  • Handled all department material ordering and purchasing.
  • Handled all department permitting.
  • Assisted with roof take-off's via Eagle View Reports.
  • Prepared statements, bills, and invoices for both clients and insurance companies.
  • Recorded cash, checks, and credit card transactions for all branches.
  • Corresponded with customers via phone and email regarding account status.
  • Updated general ledger weekly.

Accounts Receivable Specialist

Noland's Roofing
08.2019 - 06.2020
  • Handled all department billing and collections.
  • Kept aging report/general ledger accurate by processing all invoices, payroll, and payments.
  • Handled all department material ordering and purchasing.
  • Handled all department permitting.
  • Assisted with roof take-off's via Eagle View Reports.
  • Prepared statements, bills, and invoices for both clients and insurance companies.
  • Recorded cash, checks, and credit card transactions for all branches.
  • Corresponded with customers via phone and email regarding account status.
  • Updated general ledger weekly.

Scheduler

Noland's Roofing
04.2019 - 08.2019
  • Verified discrepancies and resolved clients billing issues.
  • Educated customers about the terms of their contract and payment requirements.
  • Consulted with customers to understand reasons for delinquency and develop collaborative payment solutions.
  • Helped customers get back on top of payment demands by setting up accommodating payment arrangements.
  • Conducted a detailed review of contracts to ensure 100% accuracy of all billing terms before execution.
  • Strong follow up on past due balances.
  • Answered inbound phone calls and scheduled roof inspection appointments.
  • Kept salesmen's calendar up to date with appointments.
  • Kept running log of all appointments made.
  • Conferred with clients via phone and email, answering any questions they may have about appointment details.
  • Fully explained roof estimate policies and procedures to clients.
  • Used lead generator to follow up with potential clients.
  • Scheduled adjuster, client, and salesman meetings.
  • Updated company data system with all appointment information.
  • Trained new hires on company system and appointment scheduling.

Education

undefined

Lake Sumter State College
Leesburg, FL

Skills

  • CertainTeed Master Shingle Applicator Wizard Certified
  • Notary
  • Strong time management and prioritization
  • Customer Service
  • Meets individual and team goals
  • Documentation and reporting
  • Strong individual and team work
  • Solution oriented
  • Proficient in MS Office, Word, and Excel
  • Experience with BuilderTrend
  • Office Administration

Timeline

Project Coordinator

Proformance Builder Solutions
11.2024 - Current

Administrative Assistant

Hauff Homes
11.2023 - Current

Administrative Assistant

Nations Roof
10.2022 - Current

New Construction Executive Assistant

Noland's Roofing
06.2020 - 09.2022

Accounts Receivable Specialist

Noland's Roofing
08.2019 - 06.2020

Scheduler

Noland's Roofing
04.2019 - 08.2019

undefined

Lake Sumter State College

Similar Profiles

  • Crystiana Clemmons

    Crystiana ClemmonsCrystiana Clemmons

    SME Project Coordinator at Proformance Builder SolutionsSME Project Coordinator at Proformance Builder Solutions

  • Tyler Donato

    Tyler DonatoTyler Donato

    General Manager - NEFL at Proformance Builder SolutionsGeneral Manager - NEFL at Proformance Builder Solutions

  • JESSICA VELA

    JESSICA VELAJESSICA VELA

    Accounts Receivable Manager at Advanced Builder SolutionsAccounts Receivable Manager at Advanced Builder Solutions

  • CINDY MOUNT

    CINDY MOUNTCINDY MOUNT

    Machine Operrator, Shipping Associate, Polishing at Ballistic AdvantageMachine Operrator, Shipping Associate, Polishing at Ballistic Advantage

  • Weedmerlie Francois

    Weedmerlie FrancoisWeedmerlie Francois

    Catering Team Leader - Full Time at LSG Sky ChefsCatering Team Leader - Full Time at LSG Sky Chefs

CREATE PROFILE