HOLLIE M. ANDERSON
Suttons Bay,MI
Summary
Accomplished Community Health Coordinator with 5 years of experience providing compassionate community care. Knowledgeable professional with expertise in Early Childhood Development and Education. Delivered local programming for families with young children. Supported families through relationship based home visits focused on family needs. Educated the community on program outcomes, the importance, and impact of the work being done.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Community Health Coordinator
Parenting Communities of Leelanau County
01.2018 - Current
- Organize, plan, and facilitate playgroups, community events, and parent education opportunities
- Provide home visits for families with children ages 0-6 focusing on family strengths, child development, and peer support
- Foster and maintain relationships built on trust and understanding of each family member through culturally sensitive, relationship focused practices
- Collaborate with interdisciplinary team to ensure needs of families are being met and to minimize duplication of services
- Educate community members and organizations about program, work done to support families, and its importance
- Facilitate and lead quarterly advisory committee meetings with local agencies and interested community members.
- Demonstrated respect for staff, volunteers and clients from diverse cultural and socioeconomic backgrounds
Orton-Gillingham Tutor
Grand Traverse Dyslexia Association
05.2017 - 12.2019
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
- Provided homework assistance using specific curriculum and materials
- Supported students with helpful study habits and reading strategies
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities
- Developed student confidence through positive reinforcement strategies
- Met with parents to discuss student progress and address concerns
Lead Teacher
Leelanau Montessori Public School Academy
01.2014 - 01.2018
- Planned and implemented different daily activities to enhance overall development and growth of every student
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students
- Maintained patience and level-headedness in diverse situations to support student development and personal growth
- Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
Sales Associate
Diversions
01.2008 - 01.2014
- Maintained payroll and taxes for 10 employees
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for back stock merchandise
- Prepared merchandise for sales floor by pricing or tagging
- Managed returns, exchanges and refunds in accordance with store policy
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
Applied Behavior Analyst Paraprofessional
Autism Center of Northern Michigan
05.2013 - 10.2013
- Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting
- Implemented behavior intervention plans, increasing positive behaviors and reduce challenging behaviors
- Maintained neutrality when supporting student despite difficult behavior
- Developed and maintained clear, individualized documentation on each student
- Performed behavioral therapy assessments and treatments in students' homes without direct supervision
- Delivered social skills curriculums and programs in support of client skills development
Operations Supervisor
KeyBank
01.2007 - 01.2008
- Conducted ongoing reviews of teller staff providing excellent customer service, and to enhance referral and operational effectiveness
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Managed internal operational standards and productivity targets
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager
Branch Office Manager
National City Bank
01.2000 - 01.2007
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships
- Built and managed processes for tracking and monitoring staff performance
- Maintained in-depth product and service knowledge for well-informed customer advice
- Conducted cash and key audits for controls and compliance with branch audits
- Developed and implemented strategies for top-tier customer service
- Monitored performance and completed performance reviews on teller staff
Education
Community Health Worker -
Michigan Community Health Worker Alliance Certification
Lake Leelanau, Michigan11.2020
Infant Family Associate Endorsement for Culturally Sensitive, Relationship-Focused Practice Promoting Infant and Early Childhood Mental Health -
Michigan Association for Infant Mental Health (IMH-E)
Traverse City, Michigan06.2020
KAY Certified Yoga Instructor for ages 0-17 - Yoga Teacher Training
Kidding Around Yoga Teacher Training
Suttons Bay, Michigan05.2020
Certified Tutor - Dyslexia
Orton-Gillingham Tutor
Traverse City, Michigan09.2018
Elementary Education – Comprehensive courses of study of the Montessori philosophy and curriculum -
Seton Montessori Institute
Clarendon Hills, Illinois01.2017
Elementary Education - Integrated Sciences Major with an Early Childhood Education (ZA) endorsement -
Central Michigan University
Traverse City, Michigan12.2014
Elementary Education -
Northwestern Michigan Community College
Traverse City, Michigan12.2011
Elementary Education -
Washtenaw Community College
Ann Arbor, Michigan12.2007
Skills
- Community Program Development
- Team Supervision
- Organizational Skills
- Peer Mentoring
- Community Outreach
- Leading Activities
- Family Support and Advocacy
- Home Visits
- Relationship Building
- Organization and Time Management
- Friendly, Positive Attitude
- Social Perceptiveness
References
upon request
Affiliations
Michigan Community Health Worker Alliance
Infant Mental Health Chapter Northwest
Certification
Michigan Association for Infant Mental Health (IMH-E)
Infant Family Associate Endorsement for Culturally Sensitive, Relationship-Focused Practice Promoting Infant and Early Childhood Mental Health, June 11, 2020
Michigan Community Health Worker Alliance Certification Community Health Worker, November 2020
Seton Montessori Institute
Elementary Education – Comprehensive courses of study of the Montessori philosophy and curriculum, 2014 - 2017
Central Michigan University
Elementary Education - Integrated Sciences Major with an Early Childhood Education (ZA) endorsement, 2010 – 2014
Languages
American Sign Language
Native or Bilingual
Timeline
Community Health Coordinator
Parenting Communities of Leelanau County
01.2018 - Current
Orton-Gillingham Tutor
Grand Traverse Dyslexia Association
05.2017 - 12.2019
Lead Teacher
Leelanau Montessori Public School Academy
01.2014 - 01.2018
Applied Behavior Analyst Paraprofessional
Autism Center of Northern Michigan
05.2013 - 10.2013
Sales Associate
Diversions
01.2008 - 01.2014
Operations Supervisor
KeyBank
01.2007 - 01.2008
Branch Office Manager
National City Bank
01.2000 - 01.2007
Community Health Worker -
Michigan Community Health Worker Alliance Certification
Infant Family Associate Endorsement for Culturally Sensitive, Relationship-Focused Practice Promoting Infant and Early Childhood Mental Health -
Michigan Association for Infant Mental Health (IMH-E)
KAY Certified Yoga Instructor for ages 0-17 - Yoga Teacher Training
Kidding Around Yoga Teacher Training
Certified Tutor - Dyslexia
Orton-Gillingham Tutor
Elementary Education – Comprehensive courses of study of the Montessori philosophy and curriculum -
Seton Montessori Institute
Elementary Education - Integrated Sciences Major with an Early Childhood Education (ZA) endorsement -
Central Michigan University
Elementary Education -
Northwestern Michigan Community College
Elementary Education -
Washtenaw Community College
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