Hollie William Dunlap
Long Beach,CA
Summary
A compassionate and dedicated individual seeking a position in a Substance Abuse and Treatment Program. Currently enrolled in a CCAPP-approved institute. Possesses a deep empathy for individuals facing challenges and a strong desire to provide support and encouragement. Eager to learn and apply evidence-based techniques for promoting well-being. Highly adaptable, with excellent communication and active listening skills. Committed to creating a safe and nurturing environment conducive to the healing process.
Overview
22
22
years of professional experience
Work History
Operations Manager
Masters Trucking Academy
10.2021 - 09.2023
- Train new drivers on procedures for inspecting and operating vehicles.
- Provide safe driving and safety training.
- Teach skills (reverse straight line backing, alley docking, parallel parking, offset parking, pre-trip inspection, air brake, driving skills) and prepare student Drivers for DMV testing.
- Perform road tests and evaluate drivers' talent.
- Observe and evaluate students' work to determine progress, provide feedback, and make suggestions for improvement.
- Retain current and thorough knowledge of state driving laws and regulations.
- Participate in trainings, meetings, and seminars to expand knowledge and optimize instruction.
- Offer timely commands to assist student drivers in steering or braking to avoid accidents.
- Design routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
- Verify proper use of safety restraints by vehicle occupants to comply with CA law.
- Moved vehicle to assigned location and checked and inspected vehicle components to maximize safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Ranch/Saddle Restoration
Green Frog Ranch
04.2020 - 02.2021
- Operated trailer.
- Transported horses.
- Operated tractors .
- Safely and effectively handled wide range of cleaning products and solutions.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Refinished old western saddle.
- Repaired tree, replaced fleece on saddle, stripped and re-oiled leather.
Home Care Provider
Personal Family Members
06.2017 - 03.2020
- Provided transportation to AA meetings and doctor's appointments.
- Assisted in an in-house detox and recovery.
- Assisted with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, planned meals, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming.
- Assisted with daily exercise.
- And other duties as needed.
Class A CDL Delivery Driver
Shamrock Foods
04.2015 - 05.2017
- Loading and unloading products.
- Scanning and checking in products.
- Completed on-time deliveries by choosing best and most efficient routes.
- Verified each delivery against shipping instructions before delivering to customers.
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
- Drove company truck for local and intra-state pick-ups and deliveries.
- Operated and maintained tractor-trailer in accordance with state and federal regulations.
- Fostered positive working relationships with customers by responding to their questions and concerns.
Delivery Bulk Driver
Markstein Beverage Co
05.2008 - 04.2015
- Loading and unloading products.
- Scanning and checking in products.
- Breaking down pallets and putting away products.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
- Performed pre and post-trip safety inspections as well as monitoring of fluid in vehicle and that pallet jack properly maintained.
- Verified each delivery against shipping instructions before delivering to customers.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Handled between 1000 to 1500 cases per day.
Long Haul Truck Driver
CRST International Inc.
09.2007 - 05.2008
- Picked up incoming stock and delivered materials to designated locations.
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
- Established long-term customer relationships through prompt and courteous service.
Delivery Driver
Tropical 2000
01.2003 - 08.2007
- Practiced safe and secure loading methods to avoid damaging goods.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed and submitted all necessary logs and paperwork on a daily basis.
Sales Consultant
JP Consultants Institute
08.2001 - 12.2002
- Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
- Created detailed sales presentations to communicate product features and market data.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
High School Diploma -
International Correspondence Schools of Scranton
Scranton, PA06.1992
Alcohol And Drug Counselor Certificate Program
Los Angeles Training Institute For Alcohol & Drug
Los Angeles, CA11.2024
Skills
- Counselor 1 (CCAPP) enrolled in an approved institute
- RADT1: Planning to obtain
- CPR and First Aid Certified
- Negative TB Test
- Knowledge of the 12 steps program
- Class A CDL: authorized to drive a Class A, B, or C vehicle with a clean CA license
- Therapeutic Exercise
- Yoga and Meditation
- Compassionate
- Client Transportation
- Developing Relationships
- Meeting Support
- Best Practices and Standards
- Personal Care Assistance
- Household Chores
Timeline
Operations Manager
Masters Trucking Academy
10.2021 - 09.2023
Ranch/Saddle Restoration
Green Frog Ranch
04.2020 - 02.2021
Home Care Provider
Personal Family Members
06.2017 - 03.2020
Class A CDL Delivery Driver
Shamrock Foods
04.2015 - 05.2017
Delivery Bulk Driver
Markstein Beverage Co
05.2008 - 04.2015
Long Haul Truck Driver
CRST International Inc.
09.2007 - 05.2008
Delivery Driver
Tropical 2000
01.2003 - 08.2007
Sales Consultant
JP Consultants Institute
08.2001 - 12.2002
High School Diploma -
International Correspondence Schools of Scranton
Alcohol And Drug Counselor Certificate Program
Los Angeles Training Institute For Alcohol & Drug
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