Overview
Work History
Education
Skills
Timeline
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Hollis Edwards

Plantersville,MS

Overview

22
22
years of professional experience

Work History

District Manager

Dirt Cheep
08.2023 - 09.2023
  • Modeled best practices for sales and customer service.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Built positive and productive relationships with store and field leadership.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Generated financial and operational reports to assist management with business strategy.
  • Held meetings with director to identify techniques to overcome sales obstacles.

Store Manager

Sunglass Hut
02.2023 - 08.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Trained new employees on proper protocols and customer service standards.

Store Manager and District AP

H&M Hennes & Mauritz
02.2017 - 03.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced operational risks while organizing data to forecast performance trends.

Store Manager and District Trainer

Hibbett Sporting Goods
01.2011 - 01.2017
  • Oversaw, trained and encouraged store personnel, promoting culture of efficiency and performance.
  • Drove and maintained solid operational processes, inventory management and inventory rationalization
  • Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
  • Supported store opening by setting up office space, equipment and POS systems..
  • Prepared annual budget, scheduled expenditures and analyzed variances.
  • Directed field training to enhance participants' skills.
  • Researched and obtained relevant course materials to achieve training objectives.
  • Created in-depth training manual for all employees.
  • Developed departmental systems and procedures to better align workflow processes.

Store Manager

Hunter's Haven
04.2001 - 01.2011
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Education

Bachelor of Arts - Social Sciences

Mississippi State University
Starkville, MS
05.2007

Associate of Arts - Education

Itawamba Community College
Fulton, MS
05.2004

Skills

  • Request for Proposal
  • Sales Reporting
  • Business Planning
  • Sales Orientation
  • Customer Service
  • Employee Scheduling
  • Strategic Planning
  • Organizational Analysis
  • Group Presentations
  • Information Analysis
  • Action Plans
  • Guidelines Development
  • Leadership Skills
  • Budgeting Skills
  • Recruiting and Hiring
  • Staff Development
  • Human Resources Management (HRM)
  • Profit and Loss
  • Strategic Business Initiatives

Timeline

District Manager

Dirt Cheep
08.2023 - 09.2023

Store Manager

Sunglass Hut
02.2023 - 08.2023

Store Manager and District AP

H&M Hennes & Mauritz
02.2017 - 03.2023

Store Manager and District Trainer

Hibbett Sporting Goods
01.2011 - 01.2017

Store Manager

Hunter's Haven
04.2001 - 01.2011

Bachelor of Arts - Social Sciences

Mississippi State University

Associate of Arts - Education

Itawamba Community College

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Hollis Edwards