Hardworking, motivated individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Versed in monitoring day-to-day operations, reviewing sales reports and hiring and training top talent. Charismatic and focused on generating repeat business.
Overview
9
9
years of professional experience
Work History
Operations Manager, Principal
Company Store 4
Alameda, CA
04.2024 - Current
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Maintained accurate inventory records to track stock levels and minimize costs.
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Performed cost analysis for various projects to determine budget requirements.
Independent Business Owner
Having Bad Luck
Alameda, CA
01.2016 - 12.2022
Developed marketing strategies to promote business growth.
Negotiated contracts with vendors and suppliers.
Created operational procedures for efficient workflow.
Maintained customer relationships through effective communication.
Managed day-to-day operations of the business.
Researched industry trends to stay competitive.
Office Manager
Cream Co. Meats
San Francisco Bay Area, CA
09.2019 - 10.2020
Developed and implemented office policies and procedures.
Coordinated meetings, conferences, travel arrangements and department activities.
Maintained filing system for records, correspondence and other documents.
Provided administrative support to management team including preparing reports and presentations.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Organized company events including holiday parties, team building activities .
Jr. Project Engineer
United Mechanical Services
Alameda, CA
06.2017 - 02.2019
Provided support to senior engineers in design reviews, code compliance issues and other engineering related tasks.
Performed site visits to assess progress and collect data for use in reports or presentations.
Coordinated with vendors to order equipment needed for projects while adhering to budget constraints.
Drafted technical documents, including specifications, drawings and schematics based on project requirements.
Shipping and Receiving Manager
Coker Pump & Equipment
Oakland, CA
06.2015 - 06.2017
Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
Created reports detailing daily shipments, arrivals and discrepancies in order fulfillment.
Ensured that all customer orders were processed correctly and shipped on time.
Coordinated the scheduling of deliveries with customers and vendors.