Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.
Worked directly with designers in an Embedded QA role providing direct support identifying and chasing down bugs on flagship new in development features.
Identifying bugs, writing test cases, working directly with designers to chase down high priority bugs in new features, and helping identify poor experiences or unexpected behavior.
Used a tool assisted approach to bisect bugs. This would trace a bug back through versions and releases to isolate the exact code commit that caused a bug to begin manifesting.
Provided tech support to customers running dedicated servers or using CMS applications such as Wordpress and Joomla.