Hollis Roth

• Using KPIs, metrics, and ad hoc reports, I ensured adherence to Service Level Agreements (SLAs) and other contractual obligations.
• Managed 50 resources located in India, China, and Hungary, to ensure efficient and effective operations within the framework established in our Procurement policies and Compliance guidelines.
• Engage with stakeholders and cross-functional teams to resolve operational issues and escalations.
• Identify opportunities for process improvement and automation to reduce manual transactions and avoid costs associated with a volume-based contract model.
• Ensure team members are trained and equipped to perform their roles effectively and within our compliance policies and guidelines.
• Work on special projects, integrations, system enhancements, and change management as necessary.

• Managed the success of the strategic goals of IT Procurement by managing the transactional and operational department functions, which include the P2P life cycle, contract renewals, vendor relationships, and process improvement.
• Worked with internal stakeholders to support their needs throughout all stages of the procurement cycle, as well as supporting their needs with system, policy training, and compliance.
• Transform various streams of information into simple, clear, and concise terms to be presented to internal stakeholders.
• Work with Finance and vendors to settle delivery and invoice discrepancies. I did due diligence to gather information from receivers, invoices, and internal and external stakeholders to make recommendations for fast and accurate corrective actions.

Promoted to analyze company needs and create organized, strategic solutions to ensure low costs while managing, training, and developing a team of five procurement analysts.

• Achieved critical, beneficial contracts with vendors by partnering with Category Managers to help analyze RFx data and determine the most advantageous method of awarding business.
• Generated cost savings by performing spend reporting to help analyze trends and leverage our spending power for better pricing, and more favorable terms.
• Developed and enforced business planning and vendor management processes by generating reports on global spending metrics for the Purchasing Leadership Team.
• Reduced operating costs and enhanced operating efficiency by standardizing training, enhancements, and deployment of procurement systems throughout the company.
• Managed complex programs, effectively managing capital, supplier performance, and risk assessments to achieve maximum growth and profits.
• Delivered operational excellence and team member retention by building a team focused on continuous learning, resulting in the career advancement of various direct and indirect reports.
• Boosted operational success by establishing goals and metrics for performance to identify areas of opportunity that are critical to the business's growth.

Promoted to manage first-line support for procurement systems to work through end-user resolvable issues, to minimize downtime and maximize efficiencies.

• Quickly earned a reputation for maintaining project timelines while supporting the integrations of newly acquired companies by managing fit-gap analysis, training new users on systems and policies, and supporting hypercare.
• Recognized as a main point of contact for supporting contract management applications, developing contracts in Apttus, and conducting the legal contract review process.
• Collaborated directly with key stakeholders, and acted as a liaison between the company and suppliers to compile ad-hoc spend reports in our spend management tool, QlikView, for category managers.
• Supported global company initiatives by collaborating with the implementation team to support the global roll-out of Ariba, including requirements gathering, gap analysis, defining enhancement requests, and supplier enablement.
• Met stringent business objectives, enhanced operational needs for price, quality, and shipping by developing and updating purchasing policies and processes.

• Oversaw assigned categories, and the development of strategies and programs to optimize cost, rationalize the supply base, and bring value to the company while mitigating risk.
• Optimized the success of business objectives by reviewing requisitions for compliance, per our Global Procurement Policy, Financial Authorization Policy, and Global Contract Review Policy.
• Identified technical strategies to improve effective procurement management by using a combination of SRM and SAP ECC to convert requisitions into purchase orders, and follow the end-to-end process from order to receipt of goods or services.
• Secured a record number of on-time deliveries without lowering product quality, and reduced quantity discrepancies while maintaining compliance with our contract's terms and conditions.

• Collaborated with the Government Contracting team to source goods and services related to the needs of public entity RFx requirements.
• Aligned procurement activities with the public bid team to manage compliance, resulting in fewer rejections, better preparation for upcoming bids, and ultimately a 40% increase in awarded solicitations.
• Leveraged expertise in negotiating to improve conditions and terms by analyzing the value of, or negative impact of, using internal resources vs. external suppliers.
• Managed the bid process according to company needs by drafting RFx for subcontracting agreements in alignment with the parent public entity contract requirements.
• Developed and implemented streamlined, scalable procurement processes and tools to support product and service launches.