Hollis M. White
Albuquerque,NM
Summary
Organized and dedicated Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Caregiver
Senior Care Llc
Albuquerque, NM
01.2019 - 05.2020
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Queue Manager
Thomson Reuters
Albuquerque, NM
05.2019 - 03.2020
- Manage accounts through Oracle, trouble shoot client portal issues.
- License management.
- Developed and maintained relationships with customers through account development.
- Answered central telephone system and directed calls accordingly.
Kitchen Manager
Marshdale General Store
Evergreen, CO
09.2018 - 12.2018
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Administrative Assistant
Lectrosonics
Rio Rancho, NM
11.2017 - 04.2018
- Sales Support, invoicing, checking for accuracy of product, pricing and order entry.
- Scheduled office meetings and client appointments for staff teams.
- Maintain employees’ time off request through outlook.
- Knowledgeable in VANTAGE (order tracking system).
- Planning parts for production by utilizing a Material Requirements Planning (MRP) tool.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrative Assistant
New Mexico Division of Vocational Rehabilitation
Albuquerque, NM
02.2016 - 11.2017
- Maintaining record keeping systems; and copying and collating documents for staff using SHARE.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Support staff during fiscal processes which resulted in an end outcome of providing services to people with disabilities.
- Completed certification with federal Health Insurance Portability and Accountability Act (HIPPA) of 1996.
- Trained and mentored new reception staff.
- Execute high level of problem-solving skills and crisis intervention regularly.
Administrative Assistant
K&C Construction Inc
Corrales, NM
01.2014 - 02.2016
- Coordinate office schedules, adjustments to schedules, contacting customers regarding on-site appointments.
- Providing quick and accurate responses to vendors, agents and customers.
- Act as the point of contact between Managing Partner and internal contacts and external clients.
- Ability to multi-task in a deadline driven environment.
- Highly organized, efficient, motivated, punctual, ability to handle many tasks at once, strong follow-up skills with subcontractors.
Education
Bachelor of Business Administration -
05.
Associates of Applied Science & Integrated Studies - undefined
Skills
- Microsoft Windows
- Strong Organizational Skills
- Resource Coordination and Allocation
- Judgment and Decision-Making
- Oracle, Share, CRM
- Supply Inventory Control
- Adobe Systems Adobe Acrobat
- Confidentiality and Data Protection
- Document and File Management
- Customer Service
Timeline
Queue Manager - Thomson Reuters
05.2019 - 03.2020
Caregiver - Senior Care Llc
01.2019 - 05.2020
Kitchen Manager - Marshdale General Store
09.2018 - 12.2018
Administrative Assistant - Lectrosonics
11.2017 - 04.2018
Administrative Assistant - New Mexico Division of Vocational Rehabilitation
02.2016 - 11.2017
Administrative Assistant - K&C Construction Inc
01.2014 - 02.2016
University of New Mexico, Anderson School of Management - Bachelor of Business Administration,
Central NM Community College - Associates of Applied Science & Integrated Studies,
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