Holly Adams
Springfield,OR
Summary
Reliable retail management professional . That Drove the Customer experience from merchandising presentation perspective by translating corporate directives, and strategies into a sales driven environment. Adept at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue.
Overview
13
13
years of professional experience
Work History
Store Manager
David’s Bridal
02.2020 - 12.2023
- Hired, trained and managed team.
- Lead and developed store team in exceptional customer experience. By delivering motivating floor supervision and coaching in the moment resulting in improvement with performance.
- Scheduled staff to meet the needs of business
- Strategize and develop plan to meet and beat sales plan.
Store Manager
Justice
04.2011 - 02.2020
- Hired, trained and managed team of 20 associates, including evaluating performance and enforcing disciplinary actions.
- Lead and developed store team in exceptional customer experience. By delivering motivating floor supervision and coaching in the moment resulting in improvement with performance.
- Scheduled staff to meet the needs of the business.
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
- Strategize and develop plan to meet and beat sales plan and comp.
- Held visual workshops within district and store,Coached store teams on remerchandising to company standards and thinking outside the box to drive sales with visual displays.
- Performed and trained in other duties but not limited to, freight processing, price-changing, stocking, ship from store, pos,
Skills
- Effective Retail Sales Manager
- Strong attention to detail
- Strong leadership and organization skills
- Creative problem-solving
- Visual adjustment skills
- Excellent visual merchandising skills
- Employee supervision and motivation
- Staff training and development
- Scheduling master
- Policy/program development
- Recruiting and Hiring
- Store opening and closing procedures
- Excellent customer service
Accomplishments
• Lead new store openings and setups
• Company representative for test merchandise
• Selected as a rehearsal visual store
• Exceeded annual reviews.
• Exceeded sales plans and company goals for 4+ years
Timeline
Store Manager
David’s Bridal
02.2020 - 12.2023
Store Manager
Justice
04.2011 - 02.2020
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