HOLLY ALEXIS ALLEN
Vero Beach,Jamaica
Summary
An experienced and dynamic professional with over ten years’ experience in management and leadership. Sound knowledge in the areas of payroll processing, accounting project management, data management, data analysis and people management. Competent in process improvement techniques for strategic business development, quality assurance. Known for significantly contributing to the successful administration and execution of projects
Overview
25
25
years of professional experience
Work History
Accountant Assistant
Skyborne Airline Academy
04.2024 - Current
- Answered phone calls regarding financial matters such as payments due.
- Documented business expenses and sales.
- Helped prepare month-end, quarterly and year-end closings.
- Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
- Collaborated with accounting team members to complete projects efficiently and meet deadlines consistently.
- Produced and distributed invoices and financial documents.
- Enhanced financial accuracy by assisting with the preparation of monthly financial statements and reports.
- Streamlined accounts payable processes for timely vendor payments and reduced errors.
- Processed payroll accurately and on-time, ensuring employee satisfaction and adherence to labor laws.
- Prepared detailed journal entries as needed, supporting accurate record-keeping initiatives.
- Reduced outstanding accounts receivable balances by diligently following up on overdue invoices.
- Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
- Provided clerical support to all accounting professionals in department.
- Managed expense reporting process ensuring timely reimbursements while maintaining adherence to company policies.
- Greeted and directed visitors to appropriate personnel to foster welcoming atmosphere.
- Organized office systems to maximize efficiency and completeness of records.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Reviewed general ledger entries and assessed accuracy.
Travel and Expense Manager
KPMG JESS
01.2023 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Accounts Receivables Manager
KPMG JESS
01.2020 - 01.2023
- Responsibilities and Achievements Includes
- People Management Trainings
- Quality assurance reviews
- Auditing accounts receivables payments
- Liaise with clients and stakeholders
- Monthly, quarterly and yearly performance reviews
- Conduct RRCA reviews and trainings
- Reviews and updates SOP documents
- Preparing and presenting monthly SLA Reportings
- Training coaching and mentoring of staffs
- Conducting yearly Appraisals
Payroll Team Lead
KPMG JESS
05.2018 - 01.2020
- Responsibilities and achievements included
- Payroll Processing
- Reviewing and auditing payroll transactions
- Preparation of SLA reporting
- Reviewing Employees W2 at yearend
- Conducting Quality Reviews
- Interviewing candidates for reported vacancies
- Preparing Relentless Root Cause Analysis
- Conducting people performance assessments
Accounting Officer
KPMG JESS
10.2016 - 05.2018
- Key skills, knowledge and competencies
- Payroll processing for US client.
- Auditing of payroll transactions
- Excellent knowledge of payroll processes and systems such as People Soft
- Excellent knowledge of IRS regulations (including California and Puerto Rico laws and regulations)
Accounting Associate (Payables)
Sutherland Global Services
01.2015 - 01.2016
- Performed role of Team Lead (Actg).
- Responsibilities and achievements included
- Conducting process improvement training
- Auditing of data entries and reports
- Conducted quality assurance testing and reviews
- Prepared SLA reporting
- Awarded Employee of the Quarter (2016) and Employee of the Month (2016)
- Received Platinum Award for outstanding performance (2015)
- Excellent knowledge of accounting processes and systems such as SAP, SX
Quality Assurance Analyst
ACS Jamaica Ltd
01.2013 - 01.2015
- Worked on US Payroll for a large US company with over 6000 employees
Payroll Analyst
ACS Jamaica Ltd
01.2008 - 01.2013
- Worked on US Payroll for a large US company with over 6000 employees
01.2000 - 01.2008
Education
CPA - Certified Professional Accounting -
Bsc. Management Studies (Accounting Major) -
Asc. Business Studies - Accounting Major -
Skills
- Verbal Communication
- Teamwork
- Analytical
- Initiative/Self Motivation
- Planning and organizing
- Flexibility
- People management
- Appraisal and Time Management
- Proficient with Microsoft Excel, Words and PowerPoint
- People Soft
- DART
- QuickBooks
- SAP
- SX
- DACEasy Accounting
- Peach Tree
References
- Abigail Hintzen, Head of Staff - Skyborne Airline Academy, Vero Beach, FL, +18049374433
- Michael Head, Director, KPMG, Dallas, TX, +19729776632
Hobbies and Interests
Secretary - Excel United Youth Club, Assistant Secretary - Hanover Youth Council, President - 4H Club, Member of Interact Club, Prefect, Secretary - Social Committee, Platinum Award - 2016 Sutherland Global Services, Employee of the Month - ACS Jamaica Ltd., Principal's Honour Roll - Montego Bay Community College
Timeline
Accountant Assistant
Skyborne Airline Academy
04.2024 - Current
Travel and Expense Manager
KPMG JESS
01.2023 - 03.2024
Accounts Receivables Manager
KPMG JESS
01.2020 - 01.2023
Payroll Team Lead
KPMG JESS
05.2018 - 01.2020
Accounting Officer
KPMG JESS
10.2016 - 05.2018
Accounting Associate (Payables)
Sutherland Global Services
01.2015 - 01.2016
Quality Assurance Analyst
ACS Jamaica Ltd
01.2013 - 01.2015
Payroll Analyst
ACS Jamaica Ltd
01.2008 - 01.2013
01.2000 - 01.2008
CPA - Certified Professional Accounting -
Bsc. Management Studies (Accounting Major) -
Asc. Business Studies - Accounting Major -
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