Summary
Overview
Work History
Education
Skills
Timeline
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Holly Anderson

Holly Anderson

Los Angeles,CA

Summary

I am a reliable, hard-working, trustworthy and driven individual. I’m passionate about work and I go above and beyond to exceed sales goals and satisfy customers to establish trust & repeat business. I’m able to take feedback and criticism, and I appreciate policies, rules, teamwork and all company training. I consider myself to be a very fast learner. I am thorough. I would describe myself as a good communicator, open, honest, and direct. I promote strict adherence to company rules and policies to create a smooth and safe work environment. I am task and goal oriented and I get my work done. Also, I am experienced with various loss prevention skills to prevent internal and external shrinkage whether it is from clerical or shipping errors or theft. Hired as Assistant Manager my first year in college at Chess King (trendy Young Mens Clothing) I was promoted to Store manager within 9 months because of my sales and leadership abilities. After 1.5 years as Store Manager at Bakers Shoes, I tripled their sales and instead of closing their Boise doors as previously planned, Bakers renewed their lease and built a new million dollar store. After 4 months at the Sunglass Hut, I was #6 in sales for the entire company in the United States. In 2006, I decided to stay home and be a homemaker as a mother of 4 children & a wife. That’s the gap in my work history timeline. Given the opportunity, I am confident that my sales, leadership abilities, job performance will prove that I’m an excellent candidate for a position in management. Authorized to work in the US for any employer

Overview

40
40
years of professional experience

Work History

Executive Assistant

Cornerstone Merchant Services
01.2007 - 08.2021
  • Office work, filing, calendar management, travel arrangements, meeting coordination, document preparation, and managing communications, running errands.

Assistant Operations Manager

Affinity Recovery
03.2016 - 08.2019
  • Assisted the owner/operator with conducting daily operations and managing the activities of the treatment programs.

Counselor

Artemis Recovery Center
04.2014 - 03.2016
  • Facilitated counseling and education groups, conducted one on one counseling sessions, recorded and charted clients progress for treatment and for insurance billing.

Sales Leader/Manager

Sunglass Hut
02.2004 - 08.2006
  • Top sales person #6 in the company

Designer and Seamstress, Owner/Operator Cottage Industry

Miza Roux Clothing
10.1991 - 04.2005
  • Designed and created a trendy fashion clothing line and sold in local boutiques. Designed and created custom specialty clothing for women including wedding and bridesmaids dresses and hard to fit sized clothing.

Licensed Realtor

Windermere Real Estate
03.2002 - 01.2004
  • Help clients view, select and purchase homes.

Store Manager

Bakers Shoes
01.1994 - 08.2001
  • Exceed Sales Goals, train and maintain excellent staff, minimize shrinkage and loss prevention, accurate money handling, stock and inventory.

Cocktail Waitress

Neurolux
01.1993 - 01.1994
  • Cash handling, beverage service, bussed tables, general clean up

Sales Associate

Retrospect
11.1992 - 01.1994
  • Customer service, organize clothing, cashier, loss prevention, inventory

Store Manager

Chess King
05.1989 - 11.1992
  • Exceed Sales Goals, train and maintain excellent staff, minimize shrinkage and loss prevention, accurate money handling, stock and inventory.

Third Key Manager

Chess King
09.1988 - 05.1989
  • Assist managing daily store operations part time, drive sales

Menswear Sales Associate

Sears Roebuck and Co
03.1988 - 03.1989
  • Fitted mens suits, marked for tailoring, customer service, cashier

Hostess/Server/Cashier

Costas Mediterranean Food
10.1986 - 02.1988
  • Took calls and made reservations Cash handling, customer service, seated and served customers, bussed tables, general cleaning.

Barista and Cashier

Le Panier
09.1986 - 02.1988
  • Customer service, cashier, barista made coffee drinks, served specialty breads, pastries, made sandwiches

Waitress

El Rinconcito
03.1985 - 09.1986
  • Table service, took customer orders, served food, bussed tables, cleaned.

Cashier/Customer Service

Wendy's
08.1983 - 03.1985
  • Cash handling, customer service and cashier for food service, mainly drive thru window operator, back up prep

Food Prep/Cashier

Taco Time
05.1982 - 08.1983
  • Cash handling, customer service Kitchen food prep and cleaning

Dishwasher/Hostess

Pizza Barn
12.1981 - 04.1982
  • Washed dishes and pans and restocked pantries and cupboards. Customer service and cashier.

Education

Certification - Nutrition

Cornell University
09.2019

Graduate - Addictions Counselor

Centaur University
Costa Mesa, CA
02.2014

Graduate - Real Estate Sales

Pioneer Real Estate School
Boise, ID
03.2002

Associate's degree - Business

Boise State University
Boise, ID
05.1993

Graduate - General Studies

Boise High School
Boise, ID
05.1989

Skills

  • Retail management
  • Communication skills
  • Product marketing
  • Merchandising
  • Public speaking
  • Cash register
  • Customer service
  • Leadership
  • Assistant manager experience
  • Inventory management
  • Retail math
  • Phone etiquette
  • Sales management
  • Payroll
  • Cash handling
  • Budgeting
  • Upselling
  • Customer support
  • Store management
  • Supervising experience
  • Profit & loss
  • Style
  • Loss Prevention
  • Management
  • POS
  • Time management
  • Product Development
  • Sales
  • Organizational skills
  • Negotiation
  • Excellence
  • Recruiting
  • Freight
  • Accounting
  • Relationship management
  • Marketing
  • Outbound calling
  • Customer relationship management
  • Salesforce
  • Retail sales

Timeline

Assistant Operations Manager

Affinity Recovery
03.2016 - 08.2019

Counselor

Artemis Recovery Center
04.2014 - 03.2016

Executive Assistant

Cornerstone Merchant Services
01.2007 - 08.2021

Sales Leader/Manager

Sunglass Hut
02.2004 - 08.2006

Licensed Realtor

Windermere Real Estate
03.2002 - 01.2004

Store Manager

Bakers Shoes
01.1994 - 08.2001

Cocktail Waitress

Neurolux
01.1993 - 01.1994

Sales Associate

Retrospect
11.1992 - 01.1994

Designer and Seamstress, Owner/Operator Cottage Industry

Miza Roux Clothing
10.1991 - 04.2005

Store Manager

Chess King
05.1989 - 11.1992

Third Key Manager

Chess King
09.1988 - 05.1989

Menswear Sales Associate

Sears Roebuck and Co
03.1988 - 03.1989

Hostess/Server/Cashier

Costas Mediterranean Food
10.1986 - 02.1988

Barista and Cashier

Le Panier
09.1986 - 02.1988

Waitress

El Rinconcito
03.1985 - 09.1986

Cashier/Customer Service

Wendy's
08.1983 - 03.1985

Food Prep/Cashier

Taco Time
05.1982 - 08.1983

Dishwasher/Hostess

Pizza Barn
12.1981 - 04.1982

Certification - Nutrition

Cornell University

Graduate - Addictions Counselor

Centaur University

Graduate - Real Estate Sales

Pioneer Real Estate School

Associate's degree - Business

Boise State University

Graduate - General Studies

Boise High School
Holly Anderson